Hi,
I was told that version 8 of Evoq would be availible to customers who have a subscription. Having paid this I thought this would include me. I just end up in a never ending circle on the DNN website. This is my journey:
1. http://www.dnnsoftware.com/
2. http://www.dnnsoftware.com/services/customer-suppo...
3. http://www.dnnsoftware.com/services/customer-suppo...
I get this message... This page is accessible by DNN Customers. To learn more about DNN Support, please visit the support page. If you are an existing customer and still seeing this message, please login to the Customer Success Network with your credentials.
4. https://www.dnnsoftware.com/login?returnurl=/Suppo...
I get a welcome page which says.... Login to your account below.
I log in with my credentials, it take me back here...
5. http://www.dnnsoftware.com/services/customer-suppo...
I get this message... This page is accessible by DNN Customers. To learn more about DNN Support, please visit the support page. If you are an existing customer and still seeing this message, please login to the Customer Success Network with your credentials.
6. I go here again...
https://www.dnnsoftware.com/login?returnurl=/Suppo...
I get a welcome page which says.... Login to your account below.
This time there is no log in box and I still can't access the "Success Network".
I'm then told by an employee to log it with support! How do I do this if I can't get to the page!
This is incredibly frustrating. All I want to do is update to the new version to see if it fixes all my problems.