We are not able to upload images, edit the site nor use the file manager withing the DNN. We can upload through FTP with no issues. We even tried to edit a file within file manager. We tried to refresh the Root folder and even tried to Sync the folder.
On 3/18/15 at 11:00:10 am the super user logged into the account.On the same day at 11:14:27 started receiving 2 messages.
MESSAGE #1:
Scheduler Event Failure. THREAD ID 56 TYPE DotNetNuke.Services.ModuleCache.PurgeModuleCache DotNetN
Here is the patter:
3/18/2015 11:14:27 AM Scheduler Event Failure
3/18/2015 11:20:39 AM Scheduler Event Failure
3/18/2015 11:22:57 AM Scheduler Event Failure
3/18/2015 11:22:57 AM Scheduler Event Failure (not a duplicate by me)
3/18/2015 11:41:18 AM Scheduler Event Failure
3/18/2015 11:44:21 AM Scheduler Event Failure
3/18/2015 11:47:33 AM Scheduler Event Failure
3/18/2015 11:50:53 AM Scheduler Event Failure
It is still repeating itself on 3/19/2015 8:35 am
Here is the message:
THREAD ID:9
TYPE:DotNetNuke.Services.ModuleCache.PurgeModuleCache, DotNetNuke
EXCEPTION:(TRUNCATED TO 500 CHARS): Deleted 42 files, however, some files are locked. Could not delete the following files: C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\480_12501F292E5A603685E3125A20F9FDC5BC468018D1CD219CABAB93D3EFC7C5A9.data.resources;C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\481_12501F292E5A603685E3125A20F9FDC5BC468018D1CD219CABAB93D3EFC7C5A9.data.resources;C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\482_12501F292E5A60368
RESCHEDULED FOR:3/18/2015 11:48:13 AM
SOURCE:STARTED_FROM_TIMER
ACTIVE THREADS:0
FREE THREADS:1
READER TIMEOUTS:0
WRITER TIMEOUTS:0
IN PROGRESS:0
IN QUEUE:7
Server Name: real
---------------------- end of message ------------
MESSAGE #2:
General Exception. AbsoluteURL defaultDataProvider DotNetNuke.Data.SqlDataProvider DotNetN
Here is the start time and date with a few more to show patters:
3/18/2015 9:31:19 PM General Exception
3/18/2015 10:07:06 PM General Exception
3/18/2015 10:09:24 PM General Exception
3/18/2015 10:34:52 PM General Exception
Here is the message:
AbsoluteURL:
DefaultDataProvider:DotNetNuke.Data.SqlDataProvider, DotNetNuke
ExceptionGUID:d6f59df3-4ace-4d1f-88c1-0147575591f3
AssemblyVersion:
PortalId:-1
UserId:-1
TabId:-1
RawUrl:
Referrer:
UserAgent:
ExceptionHash:P3tkgoS5kA2ukn/TTM4/Hg==
Message:Deleted 42 files, however, some files are locked. Could not delete the following files: C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\480_12501F292E5A603685E3125A20F9FDC5BC468018D1CD219CABAB93D3EFC7C5A9.data.resources;C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\481_12501F292E5A603685E3125A20F9FDC5BC468018D1CD219CABAB93D3EFC7C5A9.data.resources;C:\Inetpub\vhosts\KirbySalesInc.com\httpdocs\Portals\0-System\Cache\Pages\482_12501F292E5A60368
StackTrace:
at DotNetNuke.Services.ModuleCache.FileProvider.PurgeExpiredItems(Int32 portalId) at DotNetNuke.Services.ModuleCache.PurgeModuleCache.DoWork()
InnerMessage:
InnerStackTrace:
Source:DotNetNuke
FileName:
FileLineNumber:0
FileColumnNumber:0
Method:
Server Name: real
---------------------- end of message ------------