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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...An error has occurred - User Settings.An error has occurred - User Settings.
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1/24/2007 10:40 AM
 
I am running the latest version 4.4 Start Kit, just downloaded.  Since I made that post, I was able to get back in briefly by modifying some things in the web.config file.  But then it crashed again after I modified just a few things and then went out and tried to reenter. 
So I found the opensesame.aspx file and that worked ... once.
It now says "An error has occurred" ... twice.  I cannot get back in either through the normal method or the side door.  This is from the source view of the error page: http://localhost/Default.aspx?tabid=36&error=Value+cannot+be+null.%0d%0aParameter+name%3a+type&content=0 
        <form name="Form" method="post" action="ErrorPage.aspx?tabid=36&amp;error=Value+cannot+be+null.%0d%0aParameter+name%3a+type&amp;content=0" id="Form" enctype="multipart/form-data">
However, I think there was an error on install that might be the problem.  On the Content Installation, it failed and returned the error "Installation stopped because the directory for the ProjectType value did not exist. The project type is invalid for your installation of Visual Studio."
I am trying to pursue that aspect to see if there is something fundamentally wrong with my version (2003) of Visual Studio.  I'm hoping that DotNetNuke will make this effort worthwhile!
Thanks for asking!
 
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1/24/2007 12:40 PM
 

mikeh wrote
I'm no genius that much I know. It was mainly an educated guess because of the method that failed (StringToNumber) and that Time and TimeZone were mentioned a few times in the error message.

Well thank you very much for your help.

 
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1/26/2007 2:29 PM
 
I am stuck at a similar point, except I am now getting this message when I launch a new browser and hit the site URL, can’t even get the home page.
 
My problem started after I had setup the site using default skins that come with DNN then tried to apply a different setting from one of the default DNN skins. First I got the SQL error about a NULL value, so I went back and set everything back to the “none specified” setting then Restarted Application. At that point I got the “An error has occurred” and I can not get beyond that.
 
Clearly something in the DB got trashed first but now it is more fundamental. Does applying a skin update anything in the configuration files stored on the site or am I still dealing with a bad data record somewhere? And I am assuming I could by pass the Default.aspx home page and go straight to an Admin.aspx page if I knew the correct URL? How about getting back to the Host Site settings and putting things back the way they were, is there a direct URL for that?
 
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2/11/2007 3:38 PM
 

I'm having EXACTLY the same problem as rlcarter.  I changed the skin from a horizontal menu to a vertical menu w/ fixed-width and got this error immediately.  Now, I can't find a way back into to change this back!  Especially for newbies, it seems that this extreme sensitivity to locking-yourself-out really MUST be addressed!

On the timezone issue, I encountered that one when I removed it from my user profiles, and hence the value was null.  First, it seems this requirement should be fixed.  Second, it seems that this unhandled exception should not have prevented one from logging in.

As a resolution to the timezone issue, I re-added the timezone to the user profiles from my host login.  I then set it to not be hidden along with a default value of -360, a value I got from looking at the HTML source of the drop-down list of timezones.  Having a default, though hidden, timezone value prevented this exception from being thrown and thus allowed logins to proceed as normal.

As of this moment, I have not found a resolution to this dang skin-change problem!  HELP!!!  How can I reset the skin?!?

 
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2/11/2007 3:56 PM
 

OK ... I found a solution that worked for my situation, which is just like rlcarter's situation.

In my case, I changed skins from DNN-Blue/Horizontal/Fixed to DNN-Blue/Vertical/Full.  This immediately caused my problem.  To resolve this, I made a backup copy of the failing skin: "Vertical Menu - Full Width.ascx", found in "<web-root>\Portals\_default\Skins\DNN-Blue\".  I then copied over the original skin file with the working skin: "Horizontal Menu - Fixed Width.ascx".  The problem was immediately resolved.

However, I wish I knew the protocol for reporting a bug as this is a faily major bug, in two ways.  One, a "factory-installed" skin should not crash your portal and everything else, including ability to log in as host.  And two, ANY skin should not be allowed to crash any portal.

There should be some fall-back strategy for ensuring that site functionality is not impaired by faulty skins.  If a skin fails to load properly, DNN should catch that particular class of exception and load a basic, robust, solid skin that is "guaranteed" to always work.  With proper exception handling and better error reporting, this error could then be resolved through the interface instead of having to manually poke values in a DB or manipulating files via FTP.

How does one submit such feature request or bug reports?

 
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