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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...users complaining there is no text on the menu bar?users complaining there is no text on the menu bar?
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3/12/2007 3:55 PM
 
mike wittig

Joined: 6/14/2006
Posts: 118
I've got users complaining that they don't see any text (no links) on the blue menu bar.  Has anyone seen this behavior before?  Is there a fix?  I'm using DNN 4.4.1.

-Mike
 
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3/12/2007 4:33 PM
 
Exiton


www.dotnetnukeru.com
Joined: 7/15/2003
Posts: 183
They are probably using server platform (Win2003) or Win XP x64. The IE or Windows Explorer are restricted to run scripts by default there. Not sure about Vista, but could be too.
 
New Post
3/12/2007 5:41 PM
 
mike wittig

Joined: 6/14/2006
Posts: 118
how can they fix it?
 
New Post
3/12/2007 6:09 PM
 
Exiton


www.dotnetnukeru.com
Joined: 7/15/2003
Posts: 183
  • installing and using alternative web browser (FireFox, Opera)
  • lowering security settings for Internet zone
  • uninstalling paranoid protection (comes as component part of OS in Win2003)
  • adding the site in question to the Trusted zone
 
New Post
3/12/2007 6:52 PM
 
Carlos Rodriguez

www.almacigo.com
Joined: 6/10/2003
Posts: 615

The users in question may have their browser security set too tight.  I have seen this in WinXP and IE6.  DNN needs cookies and javascript.  It is just the nature of sophisticated Web sites in general, not just DNN.  Tell them to relax their security (if they know how) or to add your site to their "Trusted" sites zone.

Carlos

 
 
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