Yikes! I try to get into file manager today and suddenly get this:

An error has occurred.
DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Security.Permissions.Controls.FolderPermissionsGrid.SaveViewState() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Control.SaveViewStateRecursive() at System.Web.UI.Page.SaveAllState() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

I'm logged in as the superuser account???

Help appreciated.

Best,

Katherine

Hmmm....

I just found something else, when I tried to add a download role to the gallery, I got another server error in the Lookup: DNNRole box when I tried to type something in. (although I can't copy it because it is in the find roles box and it won't let me scroll.)

I'm running 4.03.05 so it has nothing to do with the version.

Best,

Katherine

OK, I fixed the File Manager error. This is what you do. Go to the Admin tab, and then Log Viewer. Under Log Viewer, look for the Module Load Exception that should come before the Page Load Exception. In that message it tells you what files are not in synch with the database.

1. Go to the Host Pulldown, then Host Settings, then Advanced Settings, then Other Settings. Uncheck Enable System AutoSync. You will be able to get into File Manager. This is where you may see a folder that you thought you had deleted or not. Basically, what is happening is that there is there is a folder/file mismatch between the directory structure and the database structure. I cleaned it up by going into gallery, deleting the files/folders, then going into the File Manager (deleting the file folders), and then going into the database under the DNN Folder table and deleting the offending folders that were still in there.

2. After you have done all of that, reset the Advanced Host Settings to autosync and try to go back into the File Manager. If it is all clean, then it will work. If it isn't clean, you will get more error messages that will tell you exactly what isn't in synch. Redo above, and you should eventually be able to get in!

Hope this helps you!

Best,

Katherine

Of course, now I have a different error message when I try to enable Download funcationality in the Gallery and assign roles. This is the error message for that that I haven't fixed yet. I may start a new thread.

AssemblyVersion: 04.03.05
PortalID: 0
PortalName: Jessica Prouty
UserID: 1
UserName: KProuty
ActiveTabID: 55
ActiveTabName: Photo Gallery
RawURL: /jphome/DesktopModules/Gallery/Popup/popupdata.aspx?datasource=gallery&objectclasses=102&tabid=55&mid=0&objectclass=102&location=&searchvalue=
AbsoluteURL: /jphome/DesktopModules/Gallery/Popup/popupdata.aspx
AbsoluteURLReferrer: http://www.jessicaprouty.com/jphome/DesktopModules/Gallery/Popup/PopupSelectMulti.aspx?datasource=gallery&objectclasses=102&tabid=55&mid=0
UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: fb730fef-8a44-471d-bbe9-bcedd3a5f358
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Data.SqlClient.SqlConnection.OnError
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.Data.SqlClient.SqlException: INSERT statement conflicted with COLUMN FOREIGN KEY constraint 'FK_dnn_ModuleSettings_dnn_Modules'. The conflict occurred in database 'jes071403155524', table 'dnn_Modules', column 'ModuleID'. The statement has been terminated. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe) at System.Data.SqlClient.SqlCommand.ExecuteNonQuery() at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters) at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, String spName, Object[] parameterValues) at DotNetNuke.Data.SqlDataProvider.AddModuleSetting(Int32 ModuleId, String SettingName, String SettingValue) at DotNetNuke.Entities.Modules.ModuleController.UpdateModuleSetting(Int32 ModuleId, String SettingName, String SettingValue) at DotNetNuke.Modules.Gallery.GalleryPreConfig.PreConfig(Int32 ModuleId, Int32 PortalId, Int32 UserId) at DotNetNuke.Modules.Gallery.Config..ctor(Int32 ModuleID) at DotNetNuke.Modules.Gallery.Config.GetGalleryConfig(Int32 ModuleID) at DotNetNuke.Modules.Gallery.PopupControls.PopupGalleryData..ctor(PopupData Popup) at DotNetNuke.Modules.Gallery.PopupControls.PopupData.CreateObject() at DotNetNuke.Modules.Gallery.PopupControls.PopupData.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at DotNetNuke.Modules.Gallery.PopupControls.PopupControl.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.desktopmodules_gallery_popup_popupdata_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
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