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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...cannot access file manager or files after failed upgrade attemptcannot access file manager or files after failed upgrade attempt
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7/4/2007 1:21 PM
 
Marvin Dennis

Joined: 9/24/2006
Posts: 3
I'm trying to recover from a failed attempt to upgrade from dnn 3.3.4 to 4.5.3.  This was my first time to try an upgrade and I goofed and overwrote the original files.  I did back up the db first, but was unaware that the files should have been backed up as well.  I was also able to recover the original web.config.  In trying to recover, I did a clean reinstall of 3.3.4 with the settings from my old web.config.  I got the out of the box set-up fine.  Next, restored my old database which was a 3.3.4 version.  The old website came up slow with the content present, but without pictures or anything that needs to access files I had previously uploaded.  I can access the File Manager under Host, But when I try to access the File Manager under Admin, I get these error messages:

An error has occurred.
DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Gallery.WebControls.Pager.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain() --- End of inner exception stack trace ---

The Log Viewer shows seven exceptions.  I'll include three:

ModuleId: -1
ModuleDefId: -1
FriendlyName:
ModuleControlSource:
AssemblyVersion: 03.03.04
PortalID: 0
PortalName: Marvin R. Dennis
UserID: 1
UserName: host
ActiveTabID: 46
ActiveTabName: File Manager
RawURL: /dnn/Admin/FileManager/tabid/46/portalid/0/Default.aspx
AbsoluteURL: /dnn/Default.aspx
AbsoluteURLReferrer: http://marvindennis.com/dnn/Host/File%20Manager/tabid/19/portalid/0/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 84443442-af64-49cc-aafd-4a594bb7a74a
InnerException: Unhandled Error Adding Module to ContentPane
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Gallery.GalleryFolder.Populate
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to ContentPane ---> System.ArgumentException: Path cannot be the empty string or all whitespace. at DotNetNuke.Modules.Gallery.GalleryFolder.Populate() at DotNetNuke.Modules.Gallery.Utils.PopulateAllFolders(GalleryFolder rootFolder) at DotNetNuke.Modules.Gallery.Config..ctor(Int32 ModuleID) at DotNetNuke.Modules.Gallery.Config.GetGalleryConfig(Int32 ModuleID) at DotNetNuke.Modules.Gallery.Container.Initialize() at DotNetNuke.Modules.Gallery.Container.Page_Init(Object sender, EventArgs e) at System.Web.UI.Control.OnInit(EventArgs e) at System.Web.UI.UserControl.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Skins.Skin.InjectModule(Control objPane, ModuleInfo objModule, PortalSettings PortalSettings) --- End of inner exception stack trace ---
Source:
Server Name: DEDI479

AssemblyVersion: 03.03.04
PortalID: 0
PortalName: Marvin R. Dennis
UserID: 1
UserName: host
ActiveTabID: 46
ActiveTabName: File Manager
RawURL: /dnn/Admin/FileManager/tabid/46/portalid/0/Default.aspx
AbsoluteURL: /dnn/Default.aspx
AbsoluteURLReferrer: http://marvindennis.com/dnn/Host/File%20Manager/tabid/19/portalid/0/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 09f80301-0b86-4b83-8a37-80adfcc145b0
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Gallery.WebControls.Pager.Page_Load
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Gallery.WebControls.Pager.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain() --- End of inner exception stack trace ---
Source:
Server Name: DEDI479

ModuleId: 535
ModuleDefId: 105
FriendlyName: Gallery
ModuleControlSource: DesktopModules/Gallery/Container.ascx
AssemblyVersion: 03.03.04
PortalID: 0
PortalName: Marvin R. Dennis
UserID: 1
UserName: host
ActiveTabID: 46
ActiveTabName: File Manager
RawURL: /dnn/Admin/FileManager/tabid/46/portalid/0/Default.aspx
AbsoluteURL: /dnn/Default.aspx
AbsoluteURLReferrer: http://marvindennis.com/dnn/Host/File%20Manager/tabid/19/portalid/0/Default.aspx
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: d0506ec9-7c28-4da3-b31a-be14eb240430
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Gallery.Container.Page_Load
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Gallery.Container.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: DEDI479

 

 

My site is on Webhost4life.com, dnn3.3.4.  I'm using SqlDataProvider; .NET Framwork:  1.1.4322.2300.  Problem:  Cannot access files through File Manager.  Any help tremendously appreciated!

 
New Post
7/5/2007 2:20 AM
 
Frederick M. Kist

www.kistenterprises.com
Joined: 6/21/2005
Posts: 222

Does WebHost4Life possibly have a backup copy of your old site they can restore for you?

Kist Enterprises
www.kistenterprises.com
 
New Post
7/5/2007 5:17 PM
 
Marvin Dennis

Joined: 9/24/2006
Posts: 3

Good idea.  I sent a message to the help desk at Webhost4life inquiring about this possibility.  Thanks!  If they don't have a backup, I think my only other alternative is to rebuild the site.
 
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