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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Error after registrationError after registration
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8/19/2007 5:26 PM
 
Zeljko Bijelic

Joined: 7/4/2007
Posts: 21

After clicking on the button "Register" an error message is displayed :

An error has occurred
Error: Preferred User Information is currently unavailable.

Here is the complete error trace :

ModuleId: -1
ModuleDefId: -1
FriendlyName: Preferred User Information
ModuleControlSource: Admin/Users/ManageUsers.ascx
AssemblyVersion: 04.05.05
PortalID: 0
PortalName: xxx
UserID: -1
UserName:
ActiveTabID: 36
ActiveTabName: Home
RawURL: /Home/tabid/36/ctl/Register/Default.aspx?returnurl=%2fHome%2ftabid%2f36%2flanguage%2fen-US%2fDefault.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: xxx/Home/tabid/36/ctl/Register/Default.aspx?returnurl=%2fHome%2ftabid%2f36%2flanguage%2fen-US%2fDefault.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Avant Browser; Avant Browser; .NET CLR 2.0.50727; FDM)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: eb969080-11aa-4a97-854c-8ebe40a5aaab
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Entities.Users.UserController.GetUser
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Entities.Users.UserController.GetUser(Int32 portalId, Int32 userId, Boolean isHydrated, Boolean hydrateRoles) at DotNetNuke.Services.Localization.Localization.GetSystemMessage(String strLanguage, PortalSettings objPortal, String MessageName, UserInfo objUser, String ResourceFile, ArrayList Custom, String CustomCaption, Int32 AccessingUserID) at DotNetNuke.Services.Mail.Mail.SendMail(UserInfo user, MessageType msgType, PortalSettings settings) at DotNetNuke.Modules.Admin.Users.ManageUsers.UserCreateCompleted(Object sender, UserCreatedEventArgs e) --- End of inner exception stack trace ---
Source:

The SMTP host is defined.

Do you have any idea ?
 
New Post
10/1/2007 4:22 AM
 
Declan Feely

Joined: 1/28/2004
Posts: 7

I am getting this error as well. It's pretty bad as no one can regsiter properly.

If you search for the phrase a lot of sites seem to be experienceing it.

Any one got any ideas ?
 
New Post
10/3/2007 6:57 AM
 
Declan Feely

Joined: 1/28/2004
Posts: 7

The issue is happening when the notifcation mail is send to the administrator when a new user is created.

When the email template is being populated with the user information the error is being thrown.

A workaround is to change the new user email template so no user information is populated. I just send a user created email.

It didn't fix the problem but at least users can not register

 

 
 
New Post
10/3/2007 9:31 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212

I an not aware, that this was a general issue in DNN 4.5.5, which registration type did you choose in site settings?

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
10/5/2007 11:08 AM
 
Declan Feely

Joined: 1/28/2004
Posts: 7

Hi Sebastian,

It wasn't in 4.5.5, I upgraded to 4.6.0 and then it starting happening. Also tried upgrading to 4.6.2 and it was still and issue.

 

 
 
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