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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Application shutting down - several times dailyApplication shutting down - several times daily
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9/7/2007 9:48 AM
 
AiyraTech

Joined: 9/5/2007
Posts: 3

We have several sites (v.04.04.01) that are having problems.

The application shuts down and restarts several times a day.  Sometimes the restart does not happen for several hours after the shutdown - so the sites are down.

This is happening on several different hosting environments.  I am working on one site to try to find the cause.  I have stopped all schedules except purge schedule history and this is set for once a day.  Last night the site stopped/started 3 times in 12 hours.

This is really causing our customers problems - their sites are not reliable.

If anyone has any suggestions - please tell me.

thanks,

Cmartin 

 
 
New Post
9/7/2007 10:02 AM
 
Vitaly Kozadayev


Joined: 12/11/2003
Posts: 1112

Forgive me if I misunderstood... it seems you are complaining about the very design of .NET platform. Application is made to shut down due to inactivity. In other words, if nobody is requesting pages on a particular site for a certain amount of time, the application shuts down. And it will not restart until a request is made.

While there are great reasons for such a design, it causes a delay for that first (awakening) hit. So, to avoid such delays we deploy a so-called Keep-Alive service - some software that makes periodic calls to a .NET application to keep it from shutting down. An example of such soft is KeeperUp (available on showcovered for 10 bucks) - it will call your site and send you an email if it's down.

 

Vitaly Kozadayev
Principal
Viva Portals, L.L.C.
 
New Post
9/7/2007 10:05 AM
 
Vitaly Kozadayev


Joined: 12/11/2003
Posts: 1112

Just to give you a litle more info - the back-office app we wrote for a business client shuts down at around 6 pm every single day and doesn't restart until the early-bird employee hits it at around 7:30 in the morning. It's just the way it is.

Also, if you upload new dll to the site or make changes to Web.config - this, too, will shut the app down. That's the mechanism of .NET platform

Vitaly Kozadayev
Principal
Viva Portals, L.L.C.
 
New Post
9/7/2007 10:22 AM
 
AiyraTech

Joined: 9/5/2007
Posts: 3

Thank you for the information.  I had no idea this was 'working as designed'.

I will setup keep alive -

 

Thanks,

 
 
New Post
9/19/2007 9:38 AM
 
vavkin

Joined: 4/26/2004
Posts: 12

Try to increase timeout in settings of a IIS pool "IIS/Application Pools/<DNN Pool>/Properties/Perfomance/Idle timeout"
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Application shutting down - several times dailyApplication shutting down - several times daily


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