I've just upgraded my site to 4.6. Now everytime a user registers they get an error.

An error has occurred.
Error: Preferred User Information is currently unavailable.

Anyone else getting this issue. I was runnign 4.5.5 and it was running perfect.

Hi,

I tracked it down to sending a mail on a new user registration to the portal administrator. A similiar mail is sent when a user is deleted which is what you're getting.

A workaround is to remove the user information from the admin templates which are sent when these events are fired.

So find the user registration and delte user registration emails in the language template edited and remove all the [Profile:xxxx] tags. It's not ideal but it should work until we get a fix.

The event log has these errors listed:

ModuleId: 327
ModuleDefId: 72
FriendlyName: Host Settings
ModuleControlSource: admin/Host/HostSettings.ascx
AssemblyVersion: 04.05.05
PortalID: 8
PortalName: The Children's Playroom
UserID: 3
UserName: dascott
ActiveTabID: 16
ActiveTabName: Host Settings
RawURL: /tcp/Host/Host Settings/tabid/16/portalid/8/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.nimbusoft.com/tcp/Host/Host%20Settings/tabid/16/portalid/8/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Avant Browser; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 255d53d5-2c9e-47af-bed0-4b37dc9a4777
InnerException: Input string was not in a correct format.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Number.StringToNumber
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Input string was not in a correct format. ---> System.FormatException: Input string was not in a correct format.at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)at DotNetNuke.Modules.Admin.Host.HostSettingsModule.cmdEmail_Click(Object sender, EventArgs e)--- End of inner exception stack trace ---
Source:
Server Name: MICRO113

ModuleId: -1
ModuleDefId: -1
FriendlyName: User Roles
ModuleControlSource: Admin/Security/SecurityRoles.ascx
AssemblyVersion: 04.05.05
PortalID: 8
PortalName: The Children's Playroom
UserID: 3
UserName: dascott
ActiveTabID: 303
ActiveTabName: User Accounts
RawURL: /tcp/Admin/UserAccounts/tabid/303/ctl/User+Roles/UserId/122/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.nimbusoft.com/tcp/Admin/UserAccounts/tabid/303/ctl/User+Roles/UserId/122/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Avant Browser; .NET CLR 1.1.4322; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 7e71ce0c-ce0b-4d50-b48f-36181e5e948a
InnerException: Input string was not in a correct format.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Number.StringToNumber
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Input string was not in a correct format. ---> System.FormatException: Input string was not in a correct format.at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, String Attachment, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword)at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Bcc, String Subject, String Body, String Attachment, String BodyType, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword)at DotNetNuke.Modules.Admin.Security.SecurityRoles.SendNotification(Int32 UserId, Int32 RoleId, String Action)at DotNetNuke.Modules.Admin.Security.SecurityRoles.cmdAdd_Click(Object sender, EventArgs e)--- End of inner exception stack trace ---
Source:
Server Name: MICRO113

Thank you