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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...dnn:Nav not recognizing click on menu items.dnn:Nav not recognizing click on menu items.
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10/8/2007 10:28 AM
 

Jon,

If you read the posts you can see that we are all saying it is intermittent, so asking someone to reproduce it consistently is probably asking for more than can be delivered.

An issue has been created -> http://support.dotnetnuke.com/issue/ViewIssue.aspx?id=6407


DotNetNuke Modules from Snapsis.com
 
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10/8/2007 11:29 AM
 

I'm making a wild guess here, but with a bit of luck it may turn out to be right...

I had a similar problem: My menu seemed to work only once in a while. On and off, and no pattern recognizable as to why this would happen. But then the problem went from bad to worse: Not only the menu acted up, but also other links on my site stopped working as they should. I nearly went crazy because I badly needed to do some updates on my site, and it just didn't work. Either the "Edit" link didn't work, or when it did, the "update" link was dead. AARGGGH!

So, I did some testing: "normal" links worked (such as in the Links module, or included in a Text/HTML module. But any link that was rendered as Javascript (includind those in the menu) acted up.

Eventually, I found out the culprit for my problem was a setting in the host settings: I had set the ViewState to be saved on the server memory (because that was supposed to improve the performance), rather than in a hidden field on the page. Now I tried to change the setting, but that didn't work again because again I would have needed to use links that had a javascript attached to them. So I went directly into the database, opened the table HostSettings and changed the value for PageStatePersister from "M" to "P". Worked like a charm, and since then both my menu and all the other javascript-links are working perfectly again!

Hope this helps!

 
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10/8/2007 1:22 PM
 
Hi John,

Thanks for your confirmation, too.

Just curious, if you don't use the default menu, what do you use instead? I'm trying to figure out if using the dnn:SolPartMenu control will work better consistently, or if there is some other better workaround.

Any thoughts on that front?

Thanks
Phen
 
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10/8/2007 1:36 PM
 

John,

If you read my response you would see that I said If you can reproduce consistently...

In order to fix a bug, I need to identify it as a bug in the control and not the environment.  Obviously, if I can get some help on reproducing it the problem can be addressed sooner.  I am asking anyone who gets the bug to happen, please try and remember the steps taken to make it occur and please post those steps and a url if the site is public. 


 
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10/8/2007 3:00 PM
 

I think if it it is posted and confirmed as intermittent in multiple environments then it is safe to assume it is a bug in the common component of those environments. 

That's just me though, maybe my troubleshooting skills need some refining.

If it's any help I usually see it immediately after a new install and just before I change the skin so that it isn't using that menu component.

 


DotNetNuke Modules from Snapsis.com
 
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