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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Solpart problems? Menu rendering all expanded, no mouseoversSolpart problems? Menu rendering all expanded, no mouseovers
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10/16/2007 9:36 AM
 
nick sullivan

Joined: 9/8/2004
Posts: 10

I leverage DNN for a large corporate intranet site.  Every once in a blue moon clients call the help desk explaining that the site "looks funny" and the menus are all expanded.  It's like it's a issue rendering the cascading feature (javascript?).  Instead of being nested menu's it expands and displays everything.  Anyone run into this issue?

It should look like this:

Menu Good

It ends up looking like this to some users:

Any idea whats going on here?
 
New Post
10/16/2007 4:30 PM
 
Jon Henning

www.codeendeavors.com
Joined: 3/20/2003
Posts: 1767

Looks like it is rendering downlevel.  This is controlled via the spmenucaps.config file.  Verify the browser version they are using.
 
New Post
10/17/2007 11:03 AM
 
nick sullivan

Joined: 9/8/2004
Posts: 10

They would be various blends of IE, all of them somewhere between IE6 and IE7.

Why would users be presented this menu one day and then fine the next?

I will dig into the spmenucaps.config file to see what I can learn, appreciate the bread crumb.  If any ideas come to mind please share them!

Thanks again,

Nick
 
New Post
10/17/2007 11:05 AM
 
nick sullivan

Joined: 9/8/2004
Posts: 10

Here is the contents of my spmenucaps.config file:

<?xml version="1.0" encoding="utf-8" ?>
<capabilities>
    <functionality nm="UpLevel" desc="Renders Uplevel">
        <supports>
            <browser nm="IE" minversion="4" />
            <browser nm="Netscape" minversion="5" />
            <browser nm="Gecko" minversion="1" />
            <browser nm="Opera" minversion="7" />
            <browser contains="Konqueror" />
            <browser contains="Safari" />
            <browser contains="FireFox" />
            <browser contains="Camino" />
        </supports>
        <excludes>
        </excludes>
    </functionality>
    <functionality nm="XMLParsing" desc="Client Side XML Parsing">
        <supports>
            <browser nm="IE" minversion="4" />
            <browser nm="Netscape" minversion="5" />
            <browser nm="Gecko" minversion="1" />
            <browser contains="FireFox" />
            <browser contains="Camino" />
        </supports>
        <excludes>
            <browser contains="Konqueror" />
            <browser contains="Mac" />
            <browser contains="Windows CE" />
        </excludes>
    </functionality>
    <functionality nm="XMLDataIslands" desc="XML DataIslands supported (allows caching)">
        <supports>
            <browser nm="IE" minversion="5" />
        </supports>
        <excludes>
            <browser contains="Mac" />
            <browser contains="Windows CE" />
        </excludes>
    </functionality>
    <functionality nm="Transitions" desc="Menu Effects Transitions">
        <supports>
            <browser nm="IE" minversion="5" />
        </supports>
        <excludes>
            <browser contains="Mac" />
        </excludes>
    </functionality>
</capabilities>
 
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