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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsDocumentsDocumentsFile links lost in documents module.File links lost in documents module.
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12/11/2007 2:14 PM
 

We are having the same issue.

We are running DNN version: 04.06.00

We have one parent and about 30 child portals.

It seems that every link in every document module, or every forum where documents had been uploaded to posts, have the links breaking.

We have to manually re-attach to the correct document.

At the moment, if you click an un-fixed link, we get the following error: [NullReferenceException: Object reference not set to an instance of an object.]

In the DNN Event Viewer:
AssemblyVersion: 04.06.00
PortalID: 16
PortalName: Construction Inspection Program
UserID: 6
UserName: XXXXX
ActiveTabID: 464
ActiveTabName: Documents
RawURL: /LinkClick.aspx?fileticket=fErWo2FqfrI%3d&tabid=464&mid=1035
AbsoluteURL: /LinkClick.aspx
AbsoluteURLReferrer: http://XXX.XXX.XXX/ciptaskforce/Documents/tabid/464/Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: afbef9ef-b82d-458b-aec7-61a8c3a04ebb
InnerException: Unhandled Error:
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Common.Utilities.FileSystemUtils.DownloadFile
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Common.Utilities.FileSystemUtils.DownloadFile(Int32 PortalId, Int32 FileId, Boolean ClientCache, Boolean ForceDownload) at DotNetNuke.Services.FileSystem.FileServerHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---

A simmilar message appears in the Windows Server Application Event log...

Anyone have an idea why this might be happening?

From reports coming in from users, they all seemed to break at once :(

Thanks,
Bill

 
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12/12/2007 3:00 PM
 

Bill,

This appears to be an issue with changing "file id's" for file uploaded to DotNetNuke.

My guess is that there is one of two things that could cause this.

1.) A new version of the file was uploaded which would result in a new file id.

2.) Some how the "Files" table was cleared in the portal and a recursive file sync was used to "re define" the file listings.


-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.
LinkedIn Profile

Visit mitchelsellers.com for my mostly DNN Blog and support forum.

Visit IowaComputerGurus.com for free DNN Modules, DNN Performance Tips, DNN Consulting Quotes, and DNN Technical Support Services
 
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12/12/2007 11:35 PM
 

Sounds like it may be related to this

 
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