Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Strange menu behaviour on CitrixStrange menu behaviour on Citrix
Previous
 
Next
New Post
11/14/2007 10:55 PM
 
David Fulton

www.hbrc.govt.nz
Joined: 6/13/2004
Posts: 3

Whenever I access a DNN site via Citrix Metaframe the menus are blanked out and inaccessible. That is, the menu is displayed but shows like white writing on white background. You can't select a menu item. The menu flashes for a millisecond then turns white.

I have discovered if you set the Citrix Colour resolution to 256 colours, the menus are displayed fine. Go higher to 16 or 24 bit and they get blanked out.

Has anyone found a solution to this?
Is any one running Citrix sessions with no problems?

 

 

 
 
New Post
11/15/2007 12:09 AM
 
Carlos Rodriguez

www.almacigo.com
Joined: 6/10/2003
Posts: 615

David:

What version of DNN are you using?  What browser?  What version?

Your issue seems to be related to bad drivers.  It could be the video drivers on the Citrix server, or the video drivers on your PC.  Or the Citrix client.  Just make sure that all components are up to date.  Also, if your connection to the Citrix server is not very fast you should reduce the color depth anyway.

By the way, I run IE7 over Terminal Server sometimes and I have not experienced any problems with any version of DNN.  But, I have seen screen refresh issues in general when connecting to remote PCs using PC-Anywhere over long distances (i.e. Maryland to Puerto Rico).  Bear in mind that when you move the mouse over the menu you are triggering the mouse-over event to turn the sub-menus on and off.  You may see more problems when you are moving the cursor a lot over the menu since that screen area must be refreshed very quickly.  By the way, what happens if you leave the cursor over one menu option and give the server enough time to refresh???

Carlos

 
 
New Post
11/15/2007 2:15 PM
 
David Fulton

www.hbrc.govt.nz
Joined: 6/13/2004
Posts: 3

The versions are:

DNN 4.5.1
Citrix Metaframe xp with Feature Pack 3 and Service Pack 4, on Windows 2000 Server (SP4 and rollup)
Internet Explorer 6.0.2900

This problem is being experienced by all Metaframe users in the organisation, who are running a wide variety of desktops, laptops and terminals.
We also got a complaint from an external user from another organisation, who was also experiencing this problem.

Note : We have been trialling Citrix Presentation Server on Windows 2003 Server, and this problem does not occur.

 

 

 
 
 Page 1 of 1
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Strange menu behaviour on CitrixStrange menu behaviour on Citrix


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out