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jpg, gif, images disappear

4/5/2008 6:25 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: jpg, gif, images disappear

yohi wrote

hi sebastian, the path shows is this, http://kwjp.dev.netsyndicate.co.uk:9080/portal/Portals/4/FileID=676.

it should show the image name instead of the FieldID. For some reason after day or a two the path changes. what do you think the reason for this could be? Your guide and advice to solve this is greatly appreciated.

I assume there is an issue with the port number, but besided the link should contain linkclick.aspx, which is obviously missing. Which DNN version are you using?

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

4/5/2008 6:27 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: jpg, gif, images disappear

Oliver Phillips wrote

I have just noticed the same thing in 4.7. Timely as I've just put the thing live after what thought was a fair bit of testing. Any assistance would be appreciated as I now have 4.7 running with live sites.

Its happened across 4 of 5 portals I have created, the target to the image (or link reference as it is) changes. Never on the parent portal.

Bad link http://ifaportalsdev/LinkClick.aspx?fileticket=Op%2fe6Ir8utY%3d&tabid=220&mid=807

Good link ie. the above reset again http://ifaportalsdev/LinkClick.aspx?link=images%2fportalbanner.jpg&tabid=220&mid=807

Where the fileticket=bit comes from is beyond me?

Linkclick uses fileID and ticket to retrieve securely the correct file, image file name and path is not required. does the issue occure with friendly urls turned on as well?

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

4/5/2008 6:34 AM

Sebastian Leupold

www.dnnwerk.de
Joined: 3/8/2004

Posts: 46212

Re: jpg, gif, images disappear

Oliver Phillips wrote

Just to add to this - the basic troubleshooting I've done in the database shows the FileID referenced in the Media table does not exist as a record in the Files table, Before today I've not been in that table so not me deleting them, and the files does still exist on the server. Any help in diagnosing the problem?

since DNN 3.3.0/4.3.0, the fileID in the files table is essential for internal links. there might be an issue with dn sync or anything like this. make sure, to perform a recursive sync in admin file manager if you use ftp or windows file manager to modify files.

Cheers from Germany,
Sebastian Leupold

Speed up your DNN Websites with TurboDNN

4/5/2008 9:05 AM

Oliver Phillips

Joined: 4/20/2005

Posts: 31

Re: jpg, gif, images disappear

Sebastian Leupold wrote

Linkclick uses fileID and ticket to retrieve securely the correct file, image file name and path is not required. does the issue occure with friendly urls turned on as well?

Friendly URLs are on - though I don't see a rule that would do anything to LinkClick.aspx.

I'm thinking it is a syncing issue too, as said previously the files were entered in the table at some point - the id is missing in the sequence, so a process has deleted the record.

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jpg, gif, images disappear

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