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HomeHomeDNN Open Source...DNN Open Source...Module ForumsModule ForumsStoreStoreProblems using Email Provider in store 2.01Problems using Email Provider in store 2.01
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3/27/2008 4:26 PM
 
asidadnn

Joined: 3/23/2008
Posts: 2

Hi Guys

I am testing dnn store 2.0.1, using only the email provider.

But when i am done with my order, and it says that we will contact the costumer should'nt the store 2.01 sendt a simple email confirmation about the order, and mayby some content i would be able to insert?

Ive configured an tested my host SMTP settings and it works fine.
What could be the issue?
 
New Post
3/28/2008 5:04 PM
 
Allan Thompson

www.emerald-solutions.co.uk
Joined: 3/18/2006
Posts: 138

The email provider should send an email confirmation to the customer.  The message refers to collecting payment rather than acknowledging the order.

If you're not receiving the confirmation email, the first thing to check is the Store Email setting is valid, as your SMTP server is probably configured to only allow relays from a known domain.


Allan Thompson
Email: allan.thompson@emerald-solutions.co.uk
Site: Emerald Solutions

eTailer - Easy eCommerce with AJAX and DNN
 
New Post
4/3/2008 6:39 AM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966

Hi,

Do you use a port number in your SMTP Host setting?

Gilles

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
New Post
4/4/2008 4:30 PM
 
Leandro Filipczyk

Joined: 9/12/2007
Posts: 38

HI all, pardon for middle in on the post, but im also having issues on the email provider gateway, can anyone please tell me where to configure the email provider settings?, i dont seem to get any mails from the store module ( im running locally, and all my smtp settings are correct, the test mail gets sended )

 

If anyone can help me on this one ill be more than gratefull.

 

P.D.:Giles, no i dont use port on the smtp host setting, you must take in care that some smtps doesnt seem to work locally, so you have to try a few b4 you´ll be succesfull

 

Tnks a lot.
 
New Post
4/5/2008 8:42 AM
 
Gilles Le Pigocher


Joined: 10/11/2003
Posts: 1966

Hi,

When using the email provider, only the Store Email setting is required inside the StoreAdmin module. If you receive the test email from the host settings, then probably your email account do not accept email from an other email address. In this case, try to use the email address used with the host SMTP account.

Gilles

We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.
 
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