In case any future newbies are interested (which seems unlikely since no one else seems to be) I'll field this one myself. Upon waiting 15 minutes to talk to a sales rep., what sounded like a stoney voiced teenager answered the phone. When asked what the true limit of the "unlimited bandwidth traffic" was offered in their Advanced Plan, I was informed that if only a few 100 people tried to access my website that they would begin having trouble geting on and manipulating the site because I would be sharing the server with other customers and this would be too much of a drain on the CPU !?!?!?! REALLY!?!?! I asked whether a plan was in place to handle a spike in activity and was informed that I would be e-mailed, but the traffic would be disrupted until I upgraded to a higher end package. I then decided to try the chat support, that bragged about it's zero wait time,  you know ...just in case Dad may have walked away from the phones for a moment and his prankster son was just being mischievious. After waiting for 5 minutes I repeated the question to the proffessional support tech. and received an undecipherable english resonse (no lessons on the drawbacks of outsourcing are required, thank you) this was after waiting 10 Minutes!!! Finally, after being informed that the ACTUAL plan in place for a spike in my "unlimited bandwidth traffic" was that my site would be shut down, I informed him that I felt I had a sufficient amount of information about the company and thanked him for his time. I may not be a computer genius, but what I do know is that customer service is the lifes bread of any company and based on the above scenario Webhost4life will not be for me.

Personally I recommend 3Essentials (referral link in signature) for all shared hosting plans.  They have good support, and decent prices.

I have heard HORROR stories about WH4L, you can search these forums for othe threads like this.

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-Mitchel Sellers
Microsoft MVP, ASPInsider, DNN MVP
CEO/Director of Development - IowaComputerGurus Inc.


Visit mitchelsellers.com for my mostly DNN Blog and support forum.

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