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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Child Portal Users Being Logged OutChild Portal Users Being Logged Out
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8/28/2008 6:01 PM
 

I have a site with a child portal created.

If I am logged in as a Host or Admin on the child portal I can navigate and use the site without issue.  However, if I login as a Registered user as soon as I try to go to a new page I am logged out.  It doesn't matter if the page is visible to all users, or restricted to just registered users.

I am running DNN 4.8.4.

The parent portal is not displaying this behavior only the child site.  I am stumped as to what is happening.

Thank You,
Rambo812

 
New Post
8/28/2008 6:11 PM
 

Is the domain changing when you visit the child portal?


Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
New Post
8/28/2008 7:11 PM
 

I don't believe so.

 Parent portal is www.domainname.com

Child portal is www.domainname.com/childportalname

 

 

 
New Post
8/29/2008 9:27 AM
 

anyone else have any ideas?

 

Thank You

 
New Post
9/16/2008 11:42 PM
 

Same problem here. Has been working fine  for weeks. No changes we know of and suddenly users of the child portal lose their logged in status when navigating away from the page they were on when logging in.

We upgraded to 4.9 but that had no effect on the problem.

Parent portal and other child sites are working fine. This has happened before long ago with another child portal on another installation but we were able to delete the portal and recreate a new one, so never tracked down the problem. This is not an option now - we need to find the cause to restore client confidence in the software, and fast.

Server, Site, and User time zones all appear to be the same. Host accounts can login fine, only child portal users, included the Admin, lose their logged in status after a successful login (Event Log records a successful login, and Members Online module shows them as logged in).

Happens across multiple computers, across browsers (IE Firefox Opera Avant Chrome), tried clearing cookies, so it isn't a client issue.

Deleted and recreated a user and role, still won't stay logged in.

Tried a different skin file (DNN Default), same problem.

Any ideas on how to trace what is happening when loading a page and following how DNN checks for permissions to find out what is failing?

Thanks! All suggestions are welcome.

 

 

 
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