Hi,

Yes,
Check first if you have a verified paypal account.

With regards, Ton Hermes

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Art is hard work, inspiration is the cream on top of it. See my watercolors at www.watermansite.com and my enamel art at www.watermanshop.com

I would also like to know the answer to this.  I get the same message, without verification.

Thanks, Tim

Hi Mark,

When your buyer click on the PayPal logo at checkout he is redirected to the PayPal web site. If the buyer validate his payment, PayPal callback your web site in the background, this is the IPN process. When your web site receive a notification from PayPal, a callback to PayPal is done to verify payment, this to avoid fraud. At last, some controsl are done on received data like the order number. If one step fail during the IPN process, then your buyer receive this message. There are many possible reasons to break the IPN process, here the most common reasons:

1. The verification URL in the Store Admin module is not the right one for your country. Please verify this point with PayPal and correct it if needed.
2. The response from PayPal is too long. In this case the transaction is aborted, we can't do anything in this case.

Gilles

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We (team members) are Humans offering their knowledge, their work and their spare time FOR FREE to benefit the community. It would be so particularly appreciated that your messages begin with "Hello" and end with "Thank you" or any other form of politeness. Ask yourself what your reaction would be, if you were approached by me (a total stranger) on the street to ask you something without saying "Hello" nor "Thank you"? After several years of services dedicated to the community, I begin to be tired to read requests without any form of politeness.