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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Module Settings always times outModule Settings always times out
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9/16/2008 9:37 AM
 

I have searched for similar issues, but it looks like most Timeout problems are related to large file uploads.  I have one site that looks fine, but has one particularly painful problem - I can't edit any module's settings.  After editing the site for a couple of weeks, module settings, for any module, doesn't return, but results in a http request timeout (like a stored procedure is never returning).  The event log contains this error:

AssemblyVersion: 04.08.00
PortalID: 0
PortalName: Sole Supports
UserID: 1
UserName: host
ActiveTabID: 54
ActiveTabName: PUBLIC HOME
RawURL: /PUBLICHOME/tabid/54/ctl/Module/ModuleId/554/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.newsite.solesupports.com/PUBLICHOME.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; InfoPath.2)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: fc7a6ffa-9317-4da8-8fb0-7306280578d3
InnerException: Error rendering URLControl subcontrols.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Common.Utilities.FileSystemUtils.AddFile
StackTrace:
Message: System.Exception: Error rendering URLControl subcontrols. ---> System.Threading.ThreadAbortException: Thread was being aborted. at DotNetNuke.Common.Utilities.FileSystemUtils.AddFile(String strFile, Int32 PortalId, Boolean ClearCache, FolderInfo folder) at DotNetNuke.Common.Utilities.FileSystemUtils.SynchronizeFolder(Int32 PortalId, String physicalPath, String relativePath, Boolean isRecursive, Boolean syncFiles, Boolean forceFolderSync) at DotNetNuke.Common.Utilities.FileSystemUtils.GetFolder(Int32 PortalID, String FolderPath) at DotNetNuke.Common.Globals.GetFileList(Int32 PortalId, String strExtensions, Boolean NoneSpecified, String Folder, Boolean includeHidden) at DotNetNuke.UI.UserControls.UrlControl.GetFileList(Boolean NoneSpecified) at DotNetNuke.UI.UserControls.UrlControl.DoRenderTypeControls() at DotNetNuke.UI.UserControls.UrlControl.Page_PreRender(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: IIS407

I thought about asking IXWebhosting to check the database server performance, but I don't have this problem on other sites that use the same server.  Any help would be appreciated....it sure is hard to do any editing without going into module settings.....

Paul

 
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10/16/2008 7:40 AM
 

I'm guessing this is a stumper. Still have this problem...on again, off again. If I knew where to look, in the stored procedures, database, code.....anyone?

 
New Post
10/16/2008 8:54 AM
Accepted Answer 

there seems to be an issue with file synchronization. Please go to File Manager in Admin menu and perform a recursive file sync (use button and checkbox in upper right corner) and retry module settings afterwards.


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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10/16/2008 10:42 AM
 

That did it!  Thank you, Sebastian, you have made my week.  Think I'll go out and play some golf.....

Paul

 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Module Settings always times outModule Settings always times out


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