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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...HELP!!!! - Cannot Create New UserHELP!!!! - Cannot Create New User
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9/30/2008 12:19 PM
 

Hi

I am unable to create new users in DNN. I was able to do this a couple of days ago and I'm not aware that anything has changed.

My configuration is: DNN 4.09.xx on Win 2003 & SQL 2005 (not express), we are not using active directory.

To recreate the problem:

1. Log in as host (or any other super user)
2. Use the Admin Menu to open - User Accounts
3. Scroll down to bottom of page & click - "Add New User"
4. Enter the new username, firstname, lastname, email, password etc
5. Click "Add New User"

After about 30 secs or so, an error message is displayed across the top of the page, it says:
 

(Black exclaimation mark on red triangular background)
An Unexpected Error Occurred During Registration. Please Contact The Portal Administrator For Futher Information

Looking into the database I can see that the new user was created in the [dbo.aspnet_Membership] table.

But no new user has been added to the [dbo.Users] table and the new user is not displayed in the DNN User Accounts.

No updates, service packs or additional modules have been recently added.

I have tried restoring back a backup (Both diskfiles and database) taken a couple of days ago, when I could create users, but the problem still remains.

I'm guessing that this is being caused by network permissions or server configuration issues.

Any help or suggestions would be very welcome.

Guy

 
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10/1/2008 6:30 AM
 

Has no one ever encountered this ??

Would very much appreciate some help ..... anyone?

 
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3/23/2009 5:37 PM
 

I'm having the same problem using DNN 4.9.2.  Nothing appears in the Event Veiwer so it's very hard to diagnose.

 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...HELP!!!! - Cannot Create New UserHELP!!!! - Cannot Create New User


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