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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Set up email addresses for portalsSet up email addresses for portals
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10/19/2008 7:32 AM
 

I cannot find a way or solution to what is most definately required for any web site.

- Assume you have a hosted DNN installation whose host domain is www.dnnwebsite.com
- Now say you create a Parent Portal web site on your DNN installation HOST site for a client eg, www.clientdomain.com
- Now in a normal hosting scenario, you would set up a hosting account and then create email addresses for this domain eg, sales@clientdomain.com, admin@clientdomain.com, etc, etc.
- However I can only narrow it down to that DNN does not allow for portals to have their own email addresses from their domain.

Surely there must be a way to set up a hosting account for a domain and have multiple email adresses for that domain without having to have a DNN installation on each domain???? or something wthin DNN that I cannot find anything about?

Please help?

Josh

 


Josh
 
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10/19/2008 9:26 AM
 

A host account manages all portals within the install.  You can have different Administrator accounts on each portal (each domain), and each with their own email address.   Within site settings, there is an option for selecting the primary admin user id for the portal, and once selected that user's email becomes the email address for that portal.  You can have multiple host accounts, but each could manage all sites. If you want different "hosts" accounts for each portal (domain), so they can perform host level functions, such as install or un-install modules, that would be separate installs.


Terence
TMMworld Dot Net Services
View Terence Maney's profile on LinkedIn
 
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10/19/2008 7:37 PM
 

Adding to the post above... Email addresses for your domains are not set up within DNN. You have to add each new domain to your webhosting account and use their control panel to add email accounts.

Rob

 
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10/20/2008 5:18 AM
 

Thanks for your prompt replys Rob & Terence.

Rob, I agree this is the only solution to being able to have multiple email addresses for the clients domain. However, when I add their domain as a new host account the server just returns an error because the IP address for the domain is pointing to the same server (obviously) and this is the problem:

1) It recognises the host account/domain but it also recognises the dot netnuke installation on the the other domain which has an alias for this domain.
2) I can forward the domain as long as the site is set up as achild portal, however that just does nt work for search engines as the web address will display my domain and then / the clients virtual file path - looks silly and doesn't really work for search engine optimisation.

So do I have to just install DNN for each domain, or is there another way? I'm just dumbfounded that this great open source program hasn't provided a clear workaround for this.

Your help is most appreciated.

Josh


Josh
 
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10/20/2008 11:40 PM
 

I am a bit confused now with what you are trying to do, but you can have multiple domains under one install, with each domain pointing to the same install, as parent portals, on the same IP address.  As Rob stated, emails are setup separately, outside of DNN.  Email addresses are then applied to user ids in DNN, with the exception of one default email address for the host settings page.

There is only one DNN "host" per install, since the host account manages the entire install.  If you want clients to have full host level access, go with separate installs for each client.  They can be on the same server, and same IP address, but just separate websites in IIS and separate folders & database for the installs. 

If you are trying to place multiple client domains under one install and host it for the clients, you can setup a parent portal for each client, with their domain, and assign an email address under the clients domin to the admin account for that portal when creating it.  Emails sent from the client sites would use the email address applied to the admin account, and they would not see the host info at all.   It would look like a completely separate site.

If adding new sites under separate domains in a shared install, set DNS to point the domain to the server.  In IIS, for the website over the install, add the domain name to host headers, and then login as host on the portal and create a new portal as a parent, wth the clients domain name.   You then set the admin email address to one for the same domain at that time.   In this scenario, you would not give clients host accounts, since this would give them access to all portals in the install.

I am not sure this is what you are looking for, but hopefully it helps.   

 


Terence
TMMworld Dot Net Services
View Terence Maney's profile on LinkedIn
 
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