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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Help with ErrorHelp with Error
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2/13/2009 11:32 AM
 
dmeiser

Joined: 5/12/2008
Posts: 166

My main server went magically offline this morning. So, I switched everything over to my backup server.  Two out of three portals work, but the third one throws this following error:

AssemblyVersion: 05.00.00
PortalID: 10
PortalName: St. Catherine of Siena
UserID: -1
UserName:
ActiveTabID: 749
ActiveTabName: Home
RawURL: /Default.aspx?tabid=749&error=Object+reference+not+set+to+an+instance+of+an+object.&content=0
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.nancymurrayop.org/Default.aspx?tabid=749&error=Object+reference+not+set+to+an+instance+of+an+object.&content=0
UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1b2) Gecko/20081201 Firefox/3.1b2 (.NET CLR 3.5.30729)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: b8a3a731-16b4-42fe-bdf6-4bf9e4be0989
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Skins.Skin.GetSkin
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.at DotNetNuke.UI.Skins.Skin.GetSkin(PageBase Page)at DotNetNuke.Framework.DefaultPage.Page_Init(Object sender, EventArgs e)at System.Web.UI.Control.OnInit(EventArgs e)at System.Web.UI.Page.OnInit(EventArgs e)at DotNetNuke.Framework.PageBase.OnInit(EventArgs e)at System.Web.UI.Control.InitRecursive(Control namingContainer)at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)--- End of inner exception stack trace ---
Source:
Server Name: WEB2

I'm not even sure where to begin to troubleshoot the error - except to see if the skin exists (it does).  My only other thought is to try to get into the DB and change the default skin to something different.

Any help would be greatly appreciated!
 
New Post
2/13/2009 11:36 AM
 
dmeiser

Joined: 5/12/2008
Posts: 166

I went further back in the logs - to the point when the error first occurred - and found the following error message:

AssemblyVersion: 05.00.00
PortalID: 10
PortalName: St. Catherine of Siena
UserID: -1
UserName:
ActiveTabID: 749
ActiveTabName: Home
RawURL: /default.aspx
AbsoluteURL: /default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30618)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 1e866194-8485-4553-8bed-e236a06cad36
InnerException: Unhandled error loading page.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Web.Compilation.BuildManager.PostProcessFoundBuildResult
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Unhandled error loading page. ---> System.Web.HttpParseException: C:\inetpub\wwwroot\AdrianDominicans.org\Admin\Skins\Nav.ascx.vb(171): error BC32206: The project currently contains references to more than one version of DotNetNuke.WebControls, a direct reference to version 1.5.3.20116 and an indirect reference (through 'DotNetNuke.UI.Skins.NavObjectBase.GetNavigationNodes') to version 2.0.337.0. Change the direct reference to use version 2.0.337.0 (or higher) of DotNetNuke.WebControls. ---> System.Web.HttpCompileException: C:\inetpub\wwwroot\AdrianDominicans.org\Admin\Skins\Nav.ascx.vb(171): error BC32206: The project currently contains references to more than one version of DotNetNuke.WebControls, a direct reference to version 1.5.3.20116 and an indirect reference (through 'DotNetNuke.UI.Skins.NavObjectBase.GetNavigationNodes') to version 2.0.337.0. Change the direct reference to use version 2.0.337.0 (or higher) of DotNetNuke.WebControls.at System.Web.Compilation.BuildManager.PostProcessFoundBuildResult(BuildResult result, Boolean keyFromVPP, VirtualPath virtualPath)at System.Web.Compilation.BuildManager.GetBuildResultFromCacheInternal(String cacheKey, Boolean keyFromVPP, VirtualPath virtualPath, Int64 hashCode)at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)at System.Web.UI.BaseTemplateParser.GetReferencedType(VirtualPath virtualPath, Boolean allowNoCompile)at System.Web.UI.BaseTemplateParser.GetUserControlType(VirtualPath virtualPath)at System.Web.UI.MainTagNameToTypeMapper.ProcessUserControlRegistration(UserControlRegisterEntry ucRegisterEntry)at System.Web.UI.BaseTemplateParser.ProcessDirective(String directiveName, IDictionary directive)at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)--- End of inner exception stack trace ---at System.Web.UI.TemplateParser.ProcessException(Exception ex)at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding)at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding)at System.Web.UI.TemplateParser.ParseFile(String physicalPath, VirtualPath virtualPath)at System.Web.UI.TemplateParser.ParseInternal()at System.Web.UI.TemplateParser.Parse()at System.Web.Compilation.BaseTemplateBuildProvider.get_CodeCompilerType()at System.Web.Compilation.BuildProvider.GetCompilerTypeFromBuildProvider(BuildProvider buildProvider)at System.Web.Compilation.BuildProvidersCompiler.ProcessBuildProviders()at System.Web.Compilation.BuildProvidersCompiler.PerformBuild()at System.Web.Compilation.BuildManager.CompileWebFile(VirtualPath virtualPath)at System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)at System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(HttpContext context, VirtualPath virtualPath, Boolean noBuild, Boolean allowCrossApp, Boolean allowBuildInPrecompile)at System.Web.UI.TemplateControl.LoadControl(VirtualPath virtualPath)at DotNetNuke.UI.Skins.Skin.LoadSkin(PageBase Page, String SkinPath)--- End of inner exception stack trace ---
Source:
Server Name: WEB2

This is an interesting error, to be sure.  Again, any help would be HUGELY appreciated.
 
New Post
2/13/2009 11:37 AM
 
Alex Shirley


Joined: 1/30/2006
Posts: 5038

> My only other thought is to try to get into the DB and change the default skin to something different.

Sound like a plan, if you log in as host into a portal that works you can change the settings from there hopefully (Host/Portals).

Note there are a number of fixes in 5.0.1, it does sound like your skin if you are experiencing issues however, and/or you may need to refresh you skin settings for the portal/containers. Also make sure you check to see that the skin files are actually available in the portal folder (i.e. via FTP or file manager).

Are these all parent portals you are dealing with?

Alex Shirley
 
New Post
2/13/2009 12:37 PM
 
dmeiser

Joined: 5/12/2008
Posts: 166

Alex,

Thanks for the reply.  There are 2 parent portals and one child portal.  I think I may have figured out the probably, but I'm hesitant to fix it at the moment.  I believe that there may be two copies of webcontrols.dll in the bin folder, somehow.

I'll see if I can't locate the problem and get back here.

Thanks!
 
New Post
2/13/2009 1:45 PM
 
dmeiser

Joined: 5/12/2008
Posts: 166

My primary server came up and I thought it wise to switch back.  What I might do is just delete the wwwroot folder and copy it over from the primary again.  The last time I did a copy from scratch was prior to upgrading to 4.9 - and I'm now on 5.0.
 
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