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New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Grrr......Grrr......
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4/18/2009 4:13 PM
 

It's 2am this morning and I had just finished the background of my new skin and then ran into a brick wall figuring out some containers. I thought I would visit DNN.com to see if I could find any clues in the skinning forum - no luck - the dnn.com site is down and throwing errors AGAIN.

I just visited the skinning forum, typed out my question, and hit the Submit button. Forum module throws an error and I lose my post.  This is partly my fault as this has happened so many times to me that I should know by now to copy EVERY message I type before I hit the submit button.

I recently recommended DNN to a friend who is looking at CMS's. His expereince registering and logging in at the DNN.com site produced this comment from him:

"(I still think any site that has errors when signing in and creating accounts loses viability for charging for a professional version of the same product generating those errors ;))"

Am I just frustrated right at the moment or does DNN.com seem to be falling apart at the seams and the powers-that-be are asleep at the wheel?

 
New Post
4/18/2009 4:47 PM
 

I don't get it ..... dnn.com is  ..... domainnamenews.com .... do you mean that dotnetnuke.com is down?

/Johan

 
New Post
4/19/2009 8:13 AM
 

Greg,

from me, being the user, who propbaly spends most time in the forum, you might accept the following findings:

  • there are occasions, when DotNetNuke.com fails, and an error message is presented. At least, the error message is now styled instead of showing default asp.net failure, but I agree, that this requires further investigation
  • I strongly suggest to use "remember me" during login, this will log you in automatically, if you have been editing for more than 2o minutes, and you don't loose your submitted post
  • If a failure is shown after submit, use browser back button. you will (most of the time) get your entered text displayed, it is only HTML encoded now. copy all text, switch to source view of FCKEditor, select all and paste your pleviously copied text. Switch bach to WYSIWYG mode - voilá.

HTH


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
4/19/2009 3:40 PM
 

I just noticed in the Make It Hot forum that when the forums module threw an error after submit it went ahead and saved the post to the database. Of course I had no way of knowing that so now I look like a dweeb for double posting.

@Sebastian - Thanks for the reply. I always use the remember me feature but haven't found that using browser back button works that often. Sometimes it does but lately your post is blank when you go back.  I just have to remember, when using DNN forums, to copy every post before I submit.  Hopefully when the new forums module comes out of the release process in six months (sic) all the DNN.com forum problems will go away. I especially hope this is the case for Chris's sake as he has put a lot of work into the module and it can't be fun to hear people bitching about it all the time.

I didn't really want to start another negitive thread as I want to be a DNN cheerleader, I want to be positive, and I want to be excited about new features etc. And most all of my DNN peeves have to do with the DNN.com site and general organization rather than the overall product. It just seems that while DNN Corp may not be intentionally trying to make it difficult for me to be a DNN cheerleader they aren't going out of their way to make me one either. And as I've said before I think this impression comes mostly from the lack of communications - something that the Corp acknowledged as being a problem many weeks ago. i.e. In a post four or five weeks ago Shaun said he would have an explanation of the differences between PE and CE done by the end of that week.  I understand that issues arise and you run out of time to make deadlines/promises but just a short one or two sentence post explaining that "we're still working on it" would let community members know it hasn't been forgotten. Potential DNN cheerleaders want to know there is someone at the helm, and they don't want to feel like the project is just running willy nilly on auto pilot. (willy nilly - I think that is the first time I've ever used that phrase but it kind of fit in this situation -  )

I think a very easy solution to the communications problem might be to do what Kelly Ford did - he created a DNNDEV.com twitter account and then put an RSS feed of that account on the main forums page of his site. Problem solved - although you would have to remember to spend two minutes per day to make a twitter post. Heck, two minutes per week would even be an improvement.  And while I know that there is a DNN law against any new forum folders a forum folder for DNN news where only DNN Corp members could post would also be a good solution. Community members could copy and paste into a Chat About It thread if they want to comment on any of the threads in the News forum.

Just some thoughts and you can bet your backside that I copied this post before clicking the Submit button!!!

 
New Post
4/19/2009 7:24 PM
 

Greg,

please be assured we do our best to accompany the Forums module through the release process to provide you with a better experience.

Thank you for your contribution.


Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
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