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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Child portal wonChild portal won't delete
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9/21/2009 8:15 PM
 
Steve Aunan

Joined: 8/11/2003
Posts: 86

One of my production sites -- DNN 4.9.2 --  has several child portals. In the process of creating a new child portal, I decided to delete one that was no longer being used. That turned out to be a bad decision. The PortalID in question is 2.

* The Host | Portals page reports that Portal 2 is still installed, with 1 user and 3 pages.
* The Tabs table has 21 rows where PortalID = 2
* The  Profile table contains 3,780 rows where PortalID = 2
* PortalID 2 shows up in many other tables, and I assume those rows should have been deleted
* The folder for portal 2 in the file system has been deleted

OK, you get the gist of it. The portal didn't get fully deleted. When attempting to delete it now, from the Host | Portals page, I get this error:

Method: DotNetNuke.Entities.Portals.PortalSettings.GetSiteSettings
Message: System.Exception: Unhandled Error: ---> DotNetNuke.Services.Exceptions.PageLoadException: Error: Site Settings is currently unavailable. ---> DotNetNuke.Services.Exceptions.ModuleLoadException: Error: Site Settings is currently unavailable. ---> System.NullReferenceException: Object reference not set to an instance of an object.

Any advice on how to remove this errant child portal would be greatly appreciated.
 
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9/21/2009 10:42 PM
 
Swanzey Internet Group LLC


www.swanzey.com
Joined: 9/10/2003
Posts: 454

Last I encounterd this, I think I solved it by brute forcing an entry back into the portals and portal alias tables that had the id of the MIA portal. Then, went back into DNN Host settings and deleted it successfully. Obviously , make sure you have the correct entries in such things as the path field in the portals table, etc.

Just curious, do you have an existing entry in either table (portals, portal alias) that reference that portal ID?

Eric Swanzey
www.swanzey.com
 
New Post
9/21/2009 10:44 PM
 
Swanzey Internet Group LLC


www.swanzey.com
Joined: 9/10/2003
Posts: 454

Ah, and make sure you have at least an empty "2" folder in the Portals directory so you don't throw an error on it being missing.

Eric Swanzey
www.swanzey.com
 
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9/22/2009 2:48 PM
 
Steve Aunan

Joined: 8/11/2003
Posts: 86

Thanks for the note. I recreated the Portals\2 folder (and the Portal Alias folder, which was also missing) but no luck. I'm going through the database now, but can't identify what else I might need to change.

* The Portals and PortalAlias tables both contain Portal ID 2.
* The Tabs table seems to contain a full complement of Tabs for Portal ID 2 (Admin, File Manager, User Accounts, etc.)
* The TabModules table contains NO TabID's that relate to Portal ID 2 in the Tabs table. This must be a problem, no?

Error when trying to edit Portal 2 from Host | Portals page:

Method: DotNetNuke.Entities.Portals.PortalSettings.GetSiteSettings
StackTrace:
Message: System.Exception: Unhandled Error: ---> DotNetNuke.Services.Exceptions.PageLoadException: Error: Site Settings is currently unavailable. ---> DotNetNuke.Services.Exceptions.ModuleLoadException: Error: Site Settings is currently unavailable. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Entities.Portals.PortalSettings.GetSiteSettings(Int32 PortalId) at DotNetNuke.Modules.Admin.PortalManagement.SiteSettings.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace --- at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(String FriendlyMessage, PortalModuleBase ctrlModule, Exception exc, Boolean DisplayErrorMessage) at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc, Boolean DisplayErrorMessage) at DotNetNuke.Services.Exceptions.Exceptions.ProcessModuleLoadException(PortalModuleBase ctrlModule, Exception exc) at DotNetNuke.Modules.Admin.PortalManagement.SiteSettings.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace --- at DotNetNuke.Services.Exceptions.Exceptions.ProcessPageLoadException(Exception exc, String URL) at DotNetNuke.Framework.PageBase.Page_Error(Object Source, EventArgs e) at System.Web.UI.TemplateControl.OnError(EventArgs e) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context) at System.Web.UI.Page.ProcessRequest(HttpContext context) at ASP.default_aspx.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
 

Error when trying to browse to Portal 2 home page (which is in the Tabs table as TabID 217):

Method: DotNetNuke.Entities.Portals.PortalSettings.GetSiteSettings
StackTrace:
Message: System.Exception: Unhandled Error: ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Entities.Portals.PortalSettings.GetSiteSettings(Int32 PortalId) at DotNetNuke.Entities.Portals.PortalSettings.GetSiteSetting(Int32 PortalId, String SettingName) at DotNetNuke.HttpModules.UrlRewriteModule.OnBeginRequest(Object s, EventArgs e) at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---
 
 
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