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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Help needed!Help needed!
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10/22/2009 9:43 AM
 
Craig Mitchell


Joined: 10/30/2004
Posts: 293

I'm hoping someone can help.  I've been getting this error recently that i can't track down.  The only item i found in the bug tracker that refers to it says it was fixed ln the last build.  Any ideas on how i can track down what the fault is?

ModuleId: 1618
ModuleDefId: 187
FriendlyName: Extensions
ModuleControlSource: DesktopModules/Admin/Extensions/Extensions.ascx
AssemblyVersion: 5.1.4
PortalID: 0
PortalName: NAME
UserID: 3
UserName: MK
ActiveTabID: 708
ActiveTabName: Extensions
RawURL: /tabid/708/portalid/0/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer:
UserAgent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; .NET CLR 1.1.4322)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 7542f306-0bb5-4e6a-bd36-ab6ee22654c3
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Admin.Extensions.Extensions.GetAboutTooltip
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Extensions.Extensions.GetAboutTooltip(Object& dataItem) --- End of inner exception stack trace ---
Source:
Server Name: BLACKACE

http://support.dotnetnuke.com/issue/ViewIssue.aspx?ID=10730&PROJID=2

Error: Extensions is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.Extensions.Extensions.GetAboutTooltip(Object& dataItem) --- End of inner exception stack trace ---

MK
 
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10/22/2009 2:15 PM
 
Mike Klein


Joined: 12/20/2004
Posts: 140

Did you make sure that the file extensions.ascx still exists?
 
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10/23/2009 3:07 AM
 
Craig Mitchell


Joined: 10/30/2004
Posts: 293

Just confirm as this installations been running since ver 4. I just got further to copy the files from the install package to the releavant folders too.  No affect.

Craig
 
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10/23/2009 7:46 AM
 
anonymous

Joined: 5/29/2004
Posts: 0

Just to confirm i fixed the issue.  I had to go into the dbo.packages table and found under "portal id"  a duplicate reference to a skin item.  I remove the duplicate and set all values as "null" not sure if this is the correct procedure but hay presto everything is working now.

Craig
 
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