hello,

i'm using webhost4life for hosting my dnn portal.  users are logged out automatically after about twenty minutes of inactivity.  they told me that the application pool on the server is recycled every few minutes.  one of their techs included the following code into the web.config file:

    <sessionState mode="StateServer"
                      stateConnectionString="tcpip=127.0.0.1:42424"
                      cookieless="false"
                      timeout="300">
    </sessionState>

this has had no effect at all.  i told them this and they said that i would need to step up to the next plan which is almost $100 per month so that i would have full control of the application pool.  that is not going to happen any time soon.  i also tried setting how long users are allowed to be logged in in the host settings to larger number.  that had no effect either.  does anyone know of an effective code or utility that can be included in the root that will force the server to allow users to stay logged on for a period that i choose.  two or three hours would be sufficient :)

Thanks for the help guys :)

Brandon

users are definately logged out.  there is limited access to pages based on role.  when the user is automatically logged out, the private pages are not viewable.  i added the number 10000 to the persistent cookie in web.config.  that seems to have accomplished nothing.  do i need to take out the session state code?  is there a way to avoid the application pool reset so that users are not logged out?  does that even make sense?

there is also an issue with users having to log in twice.  when a user logs in he is automatically redirected to a page based on his role.  customers go to customers page, technicians go to technicians page, etc.  sometimes, not always, when a user logs in and is redirected to the page associated with his role; if he uses a link on that page which points to another page that is associated with his role, he is automatically logged out and must log in again.  in these cases, time has nothing to do with it.  i can log in, click a link all within 5 seconds, and i'm automatically logged out.  its a bug in dnn, i'm sure of it.  what can be done about any of this?  customers will have an awful experience if these problems don't get fixed.  ya know?

please try to isolate the circumstances, under which users are logged out. There might be a link or a 3rd party module with an issue. Make sure to use relative paths only, e.g. if one link uses www.domain.com and the other one just domain.com, these are treated like separate domains. Unfortunately there is a bug in DNN, not mapping this properly. 

I suggest to remove the session state statement, except you are using 3rd party modules requiring sessions.