Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...DNN Upgrade from 4.9.2 to 5.2.3 - Cannot access site anymoreDNN Upgrade from 4.9.2 to 5.2.3 - Cannot access site anymore
Previous
 
Next
New Post
4/15/2010 6:54 AM
 
borntosucceed

Joined: 2/25/2009
Posts: 10

Hi;

 

I have just upgraded our site (on a test server) from 4.9.2 to 5.2.3 using the upgrade for 5.2.3. The upgrade itself looked successful, but now I am unable to access the site at all. I am getting the very descriptive error message "An error has occurred".

 

Looking at the log file in SQL Server here are the entries:

 

 

<

 

LogProperties><LogProperty><PropertyName>AssemblyVersionPropertyName><PropertyValue>5.2.3PropertyValue>LogProperty><LogProperty><PropertyName>PortalIDPropertyName><PropertyV

alue>0PropertyValue>LogProperty><LogProperty><PropertyName>PortalNamePropertyName><PropertyValue>Click A Life CoachPropertyValue>LogProperty><LogProperty><PropertyName>UserIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>UserNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>ActiveTabIDPropertyName><PropertyValue>37PropertyValue>LogProperty><LogProperty><PropertyName>ActiveTabNamePropertyName><PropertyValue

>HomePropertyValue>LogProperty><LogProperty><PropertyName>RawURLPropertyName><PropertyValue>/Default.aspx?tabid=37&amp;error=Object+reference+not+set+to+an+instance+of+an+object.&amp;content=0PropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLPropertyName><PropertyValue>

/Default.aspxPropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLReferrerPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserAgentPropertyName><PropertyValue>Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)PropertyValue>LogProperty><LogProperty><PropertyName>DefaultDataProviderPropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderPropertyValue>LogProperty><LogProperty><PropertyName>ExceptionGUIDPropertyName><PropertyValue>7867f281-5b25-4dcb-bfe2-4f15f6dcad15PropertyValue>LogProperty><LogProperty><PropertyName>InnerExceptionPropertyName><PropertyValue>Object reference not set to an instance of an object.PropertyValue>LogProperty><LogProperty><PropertyName>FileNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>FileLineNumberPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FileColumnNumberPropertyName><Prop

ertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>MethodPropertyName><PropertyValue>DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActionsPropertyValue>LogPrope

rty><LogProperty><PropertyName>StackTracePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>MessagePropertyName><PropertyValue>DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions() at DotNetNuke.UI.Containers.ActionButtonList.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Containers.ActionButton.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---Source

 

<

 

LogProperties><LogProperty><PropertyName>AssemblyVersionPropertyName><PropertyValue>5.2.3PropertyValue>LogProperty><LogProperty><PropertyName>PortalIDPropertyName><Propert

yValue>0PropertyValue>LogProperty><LogProperty><PropertyName>PortalNamePropertyName><PropertyValue>Click A Life CoachPropertyValue>LogProperty><LogProperty><PropertyName>UserIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>UserNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>ActiveTabIDPropertyName><PropertyValue>37PropertyValue>LogProperty><LogProperty><PropertyName>ActiveTabNamePropertyName><Property

Value>HomePropertyValue>LogProperty><LogProperty><PropertyName>RawURLPropertyName><PropertyValue>/Default.aspx?tabid=37&amp;error=Object+reference+not+set+to+an+instance+of+an+object.&amp;content=0PropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLPropertyName><PropertyVal

ue>/Default.aspxPropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLReferrerPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserAgentPropertyName><PropertyValue>Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)PropertyValue>LogProperty><LogProperty><PropertyName>DefaultDataProviderPropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider,

DotNetNuke.SqlDataProviderPropertyValue>LogProperty><LogProperty><PropertyName>ExceptionGUIDPropertyName><PropertyValue>32c8b98b-1109-4083-b622-97c034dc16d0PropertyValue>LogProperty><LogProperty><PropertyName>InnerExceptionPropertyName><P

ropertyValue>Object reference not set to an instance of an object.PropertyValue>LogProperty><LogProperty><PropertyName>FileNamePropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>FileLineNumberPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FileColumnNumberPropertyName><

PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>MethodPropertyName><PropertyValue>DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActionsPropertyValue>

LogProperty><LogProperty><PropertyName>StackTracePropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>MessagePropertyName><PropertyValue>DotNetNuke.Services.Exceptions.PageLoadException: Object

reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at

DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions() at DotNetNuke.UI.Containers.ActionButtonList.OnLoad(EventArgs e) at

System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at

System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Containers.ActionButton.CreateChildControls() at

System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception

stack trace ---Source

 

<

 

 

 

LogProperties><LogProperty><PropertyName>AssemblyVersionPropertyName><PropertyValue>5.2.3PropertyValue>LogProperty><LogProperty><PropertyName>PortalIDPropertyName><Pr

opertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>PortalNamePropertyName><PropertyValue>Click

A Life CoachPropertyValue>LogProperty><LogProperty><PropertyName>UserIDPropertyName><PropertyValue>-

1PropertyValue>LogProperty><LogProperty><PropertyName>UserNamePropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>ActiveTabIDPropertyName><PropertyValue>37PropertyValue>LogProperty><LogProperty><PropertyName>ActiveTabNamePropertyName><Prope

rtyValue>HomePropertyValue>LogProperty><LogProperty><PropertyName>RawURLPropertyName><PropertyValue>/PropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLPr

opertyName><PropertyValue>/default.aspxPropertyValue>LogProperty><LogProperty><PropertyName>AbsoluteURLReferrerPropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>UserAgentPropertyName><PropertyValue>Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64;

Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC

6.0)PropertyValue>LogProperty><LogProperty><PropertyName>DefaultDataProviderPropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider,

DotNetNuke.SqlDataProviderPropertyValue>LogProperty><LogProperty><PropertyName>ExceptionGUIDPropertyName><PropertyValue>b9ef960b-1c9e-

4a15-b36d-4f5b611d9dedPropertyValue>LogProperty><LogProperty><PropertyName>InnerExceptionPropertyName><PropertyValue>Object reference

not set to an instance of an object.PropertyValue>LogProperty><LogProperty><PropertyName>FileNamePropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>FileLineNumberPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FileColumnNumberPropertyNam

e><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>MethodPropertyName><PropertyValue>DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActionsPropertyValue

>LogProperty><LogProperty><PropertyName>StackTracePropertyName><PropertyValue

/>LogProperty><LogProperty><PropertyName>MessagePropertyName><PropertyValue>DotNetNuke.Services.Exceptions.PageLoadException: Object

reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at

DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions() at DotNetNuke.UI.Containers.ActionButtonList.OnLoad(EventArgs e) at

System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.AddedControl(Control control, Int32 index) at

System.Web.UI.ControlCollection.Add(Control child) at DotNetNuke.UI.Containers.ActionButton.CreateChildControls() at

System.Web.UI.Control.EnsureChildControls() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Control.PreRenderRecursiveInternal() at System.Web.UI.Control.PreRenderRecursiveInternal() at

System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception

stack trace ---Source

 

<

 

 

<

 

<

 

LogProperties><LogProperty><PropertyName>AssemblyVersionPropertyName><PropertyValue>5.2.3PropertyValue>LogProperty><LogProperty><PropertyName>PortalIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>PortalNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>UserNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>ActiveTabIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>ActiveTabNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>RawURLPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>AbsoluteURLPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>AbsoluteURLReferrerPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserAgentPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>DefaultDataProviderPropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderPropertyValue>LogProperty><LogProperty><PropertyName>ExceptionGUIDPropertyName><PropertyValue>dfe5b2bc-a3ed-4cb9-8603-4842b1704c26PropertyValue>LogProperty><LogProperty><PropertyName>InnerExceptionPropertyName><PropertyValue>Value cannot be null. Parameter name: formatPropertyValue>LogProperty><LogProperty><PropertyName>FileNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>FileLineNumberPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FileColumnNumberPropertyName>

<PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>MethodPropertyName><PropertyValue>System.String.FormatPropertyValue>LogProperty><LogProperty><PropertyNa

me>StackTracePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>MessagePropertyName><PropertyValue>System.ArgumentNullException: Value cannot be null. Parameter name: format at System.String.Format(IFormatProvider provider, String format, Object[] args) at System.String.Format(String format, Object[] args) at DotNetNuke.Modules.Reports.Exceptions.ReportsModuleException.get_Message() at System.Exception.ToString() at DotNetNuke.Services.Log.EventLog.ExceptionLogController.AddLog(Exception objException, ExceptionLogType LogType) at DotNetNuke.Services.Exceptions.Exceptions.LogException(Exception exc) at DotNetNuke.Services.Search.ModuleIndexer.GetSearchIndexItems(Int32 PortalID) at DotNetNuke.Services.Search.SearchEngine.GetContent(IndexingProvider Indexer) at DotNetNuke.Services.Search.SearchEngine.IndexContent() at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork()PropertyValue>LogProperty><LogProperty><PropertyName>SourcePropertyName><PropertyValue />LogProperty>LogProperties>LogProperties><LogProperty><PropertyName>THREAD IDPropertyName><PropertyValue>11PropertyValue>LogProperty><LogProperty><PropertyName>TYPEPropertyName><PropertyValue>DotNetNuke.Services.Search.SearchEngineSchedulerPropertyV

alue>LogProperty><LogProperty><PropertyName>EXCEPTIONPropertyName><PropertyValue>Value cannot be null. Parameter name: formatPropertyValue>LogProperty><LogProperty><PropertyName>RESCHEDULED FORPropertyName><PropertyValue>4/15/2010 9:39:22 PMPropertyValue>LogProperty><LogProperty><PropertyName>SOURCEPropertyName><PropertyValue>STARTED_FROM_BEGIN_REQUESTPropertyValue>LogProperty><LogProperty><PropertyName>ACTIVE THREADSPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FREE THREADSPropertyName><PropertyValue>1PropertyValue>LogProperty><LogProperty><PropertyName>READER TIMEOUTSPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>WRITER TIMEOUTSPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>IN PROGRESSPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>IN QUEUEPropertyName><PropertyValue>7PropertyValue>LogProperty>LogProperties>LogProperties><LogProperty><PropertyName>AssemblyVersionProper

tyName><PropertyValue>5.2.3PropertyValue>LogProperty>

<LogProperty><PropertyName>PortalIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>PortalNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>UserNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>ActiveTabIDPropertyName><PropertyValue>-1PropertyValue>LogProperty><LogProperty><PropertyName>ActiveTabNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>RawURLPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>AbsoluteURLPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>AbsoluteURLReferrerPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>UserAgentPropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>DefaultDataProviderPropertyName><PropertyValue>DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProviderPropertyValue>LogProperty><LogProperty><PropertyName>ExceptionGUIDPropertyName><PropertyValue>f949d757-0f2a-48d5-9470-40a0a22fb381PropertyValue>LogProperty><LogProperty><PropertyName>InnerExceptionPropertyName><PropertyValue>Value cannot be null. Parameter name: formatPropertyValue>LogProperty><LogProperty><PropertyName>FileNamePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>FileLineNumberPropertyName><PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>FileColumnNumberPropertyName>

<PropertyValue>0PropertyValue>LogProperty><LogProperty><PropertyName>MethodPropertyName><PropertyValue>System.String.FormatPropertyValue>LogProperty><LogProperty><PropertyName>

StackTracePropertyName><PropertyValue />LogProperty><LogProperty><PropertyName>MessagePropertyName><PropertyValue>System.ArgumentNullException: Value cannot be null. Parameter name: format at System.String.Format(IFormatProvider provider, String format, Object[] args) at System.String.Format(String format, Object[] args) at DotNetNuke.Modules.Reports.Exceptions.ReportsModuleException.get_Message() at System.Exception.ToString() at DotNetNuke.Services.Log.EventLog.ExceptionLogController.AddLog(Exception objException, ExceptionLogType LogType) at DotNetNuke.Services.Exceptions.Exceptions.LogException(Exception exc) at DotNetNuke.Services.Search.ModuleIndexer.GetSearchIndexItems(Int32 PortalID) at DotNetNuke.Services.Search.SearchEngine.GetContent(IndexingProvider Indexer) at DotNetNuke.Services.Search.SearchEngine.IndexContent() at DotNetNuke.Services.Search.SearchEngineScheduler.DoWork()PropertyValue>LogProperty><LogProperty><PropertyName>SourcePropertyName><PropertyValue />LogProperty>LogProperties>

Hopefully someone will be able to shed some light what is going wrong. Not sure if it is Skin related? In the old version I was using an html skin.

 

Thanks for any help

 

Thomas

 
 
New Post
4/15/2010 10:48 AM
 
borntosucceed

Joined: 2/25/2009
Posts: 10
Just a quick update, I posted this on Mitchel Seller's forum as well and he suggested it might be related to an older version of Telerik dlls (RadXXXXXX.net2.dll). I have removed them as suggested by him restarted the application and experience still the same issue.
 
 Page 1 of 1
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...DNN Upgrade from 4.9.2 to 5.2.3 - Cannot access site anymoreDNN Upgrade from 4.9.2 to 5.2.3 - Cannot access site anymore


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out