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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...DNN skin installation problemDNN skin installation problem
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5/3/2010 12:19 PM
 
holden999

Joined: 4/30/2010
Posts: 2
Hi All,

I'm a novice with DNN...

and I think I made a fatal mistake. let me explain.
I downloaded the Design Challenge winning skins and installed the "collaborate", skin.

Unfortunately I did not use the "preview" option... and now all I can see is a dark screen...
You can take a look: http://nuke.igraziani.net/

I think some content of the skin package was corrupted.
Is there a way to restore or reset the site to its very initial state using some "low level" access or something?

thank for your support
Andrea
 
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5/3/2010 12:26 PM
 
Chris Hammond


Chris Hammond's Avatar

Chris Hammond's Avatar

Chris Hammond's Avatar

www.christoc.com
Joined: 1/14/2003
Posts: 7319

If you are logged into the site do you see anything on the page?

If you want to change the skin back you could try doing the following.

 

1. go to the /portals/_default/skins folder and simply delete the new skinname folder

2. if the above folder doesn't have the skin try /portals/#/skins where # is the ID of your portal, likely 0

3. You can try to find the skin references in the database and remove them, though I would suggest trying the first options above.

Chris Hammond
Former DNN Corp Employee, MVP, Core Team Member, Trustee
Christoc.com Software Solutions DotNetNuke Module Development, Upgrades and consulting.
dnnCHAT.com a chat room for DotNetNuke discussions
 
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5/3/2010 1:05 PM
 
holden999

Joined: 4/30/2010
Posts: 2
thank you Chris,
I tried, but I cannot have acces to the DNN installation files.
DNN is provided by my hosting service (aruba.it)
I think I will try with their tech assistance.
Andrea
 
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5/3/2010 1:32 PM
 
Timo Breumelhof


Timo Breumelhof's Avatar

www.40fingers.net
Joined: 2/9/2006
Posts: 4430

I just tried to install the package on DNN 5.4.1 and it works fine, what version of DNN are you using?
 
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