I am using Feedback module 4.4.3 on DNN
The DotNetNuke application version you are running
05.01.04 (3) With Godaddy shared hosting.
I have the SMTP settings worked out, I can send the test email and can send Newsletters via Bulk Mail.
I am using the feedback module as a Contact Us form.
When I submit feedback I can confirm receipt of the emails from the submitter address, however the intended recipient or "Send To" email address does not necessarily receive them. At first It seemed sporadic. So I did additional testing, so far I have attributed this to online email services like gmail, AOL etc... when I use a non-online email address example @mylargecompany.com or madeupdomain.com it works just fine. If I use @gmail.com or @aol.com it does not work.
The domain email is hosted with google apps.
The emails are not going to the Spam box either
Any thoughts on this?
I wonder if changing the sent from address would help but have not tried it yet.
Here is the log I made to track this testing
| Sender Email |
Sender Text |
Subject |
Send To |
Send Copy Checked |
Client Received |
Sender Received |
| xxxxxxx@myDomain1.com |
Michael |
Test1 |
xxxxxxx@myClient.com |
Y |
Y |
Y |
| xxxxxxx@myDomain2.com |
Michael |
Test2 |
xxxxxxx@myClient.com |
Y |
Y |
Y |
| xxxxxxx@myDomain3.com |
Michael |
Test3 |
xxxxxxx@myClient.com |
Y |
Y |
Y |
| xxxxxxx@myDomain4.com |
Michael |
Test4 |
xxxxxxx@myClient.com |
Y |
Y |
Y |
| xxxxxxx@gmail.com |
Michael |
Test5 |
xxxxxxx@myClient.com |
Y |
N |
Y |
| xxxxxxx2@gmail.com |
Michael |
Test6 |
xxxxxxx@myClient.com |
Y |
N |
Y |
| junk1a2b3c@yahoo.com |
Michael |
Test7 |
xxxxxxx@myClient.com |
Y |
N |
|
| junk1a2b3c@aol.com |
Michael |
Test8 |
xxxxxxx@myClient.com |
Y |
N |
|
| xxxxxxx@myDomain5.com |
Michael |
Test9 |
xxxxxxx@myClient.com |
Y |
Y |
Y |