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HomeHomeGetting StartedGetting StartedInstalling DNN ...Installing DNN ...User Profile Section - Access ErrorUser Profile Section - Access Error
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2/11/2011 2:01 PM
 
Hi, I've installed latest version of DotNetNuke Community 5.6.1.
but, it keeps showing error whenever clicking User ID (which redirects to "User Profile" section)
Error shows


You are here:   User Profile
Error A critical error has occurred.
Object reference not set to an instance of an object.


My Profile

   Minimize

My InBox

Minimize
it happens to all user account..
if you have any clue, plz let me know.
Thanks in advance.



 
New Post
2/11/2011 2:37 PM
 
please check Event Viewer in Admin menu for details of this error and post it here.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
2/11/2011 3:26 PM
 
Here is message that i've seen on Event Viewer.
It shows 4  Exceptions Error


=================================================================================================================

1. General Exception

=================================================================================================================

ActiveTabName: User Profile
RawURL: /UserProfile/tabid/43/userId/2/Default.aspx
AbsoluteURL: /Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MSSDMC2.5.2219.1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 9cbde422-2fdd-43fa-aee3-5f0b58e4ac5e
InnerException: Input string was not in a correct format.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: System.Number.StringToNumber
StackTrace:
Message: System.FormatException: Input string was not in a correct format. at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal) at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at DotNetNuke.Modules.Messaging.Views.MessageList.get_ProfileUserId() at DotNetNuke.Modules.Messaging.Views.MessageList.get_DisplayModule() at DotNetNuke.UI.Modules.ModuleHost.CreateChildControls() at System.Web.UI.Control.EnsureChildControls() at DotNetNuke.UI.Containers.Container.get_ModuleControl() at DotNetNuke.UI.Containers.Container.ProcessModule() at DotNetNuke.UI.Skins.Pane.InjectModule(ModuleInfo objModule)
Source:

=================================================================================================================

2. Page Load Exception

=================================================================================================================


ActiveTabName: User Profile
RawURL: /UserProfile/tabid/43/userId/2/Default.aspx
AbsoluteURL: /Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MSSDMC2.5.2219.1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 562850bf-004e-4d59-90cc-64a8858a9340
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions
StackTrace:
Message: DotNetNuke.Services.Exceptions.PageLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionButtonList.get_ModuleActions() at DotNetNuke.UI.Containers.ActionButtonList.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---
Source:

=================================================================================================================

3. Module Load Exception

=================================================================================================================

ActiveTabName: User Profile
RawURL: /UserProfile/tabid/43/userId/2/Default.aspx
AbsoluteURL: /Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MSSDMC2.5.2219.1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ebe08133-1501-4b7c-9e55-0a839a07d1cd
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Containers.ActionBase.get_ActionRoot
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionBase.get_ActionRoot() at DotNetNuke.UI.Containers.ActionBase.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:


=================================================================================================================

4. Module Load Exception

=================================================================================================================
ModuleId: -1
ModuleDefId: -1
FriendlyName:
ModuleControlSource:
AssemblyVersion: 5.6.1
PortalID: 0
ActiveTabID: 43
ActiveTabName: User Profile
RawURL: /UserProfile/tabid/43/userId/2/Default.aspx
AbsoluteURL: /Default.aspx
UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; MSSDMC2.5.2219.1)
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: ebb25ee6-a198-41a6-b83d-cee1e56bf64b
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.UI.Containers.ActionBase.get_ActionRoot
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.UI.Containers.ActionBase.get_ActionRoot() at DotNetNuke.UI.Containers.ActionBase.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:


=================================================================================================================

Thanks

 
New Post
2/11/2011 3:57 PM
 
please make sure, compression is turned OFF in Host settings.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
New Post
2/11/2011 5:22 PM
 
Thanks, Sebastian
I tried find out Host Settings, and i only see basic features settings like

Site Settings, Pages, Extensions, languages and etc...

could you please tell me  where it is ?
or should i reinstall it over again for setting this.?

thanks


 
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