email sending issues are usually caused by sending email address or SMTP server settings. are you able to send emails from Admin : newsletters?

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Cheers from Germany,
Sebastian Leupold

   

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Rob

Can you check these things also:
1) Go to the "Host/Host Settings" and scroll to the "SMTP Settings". There is button "Test SMTP" - please click on it, it should show "Email sent successfully" or something like that. If any errors - then please post here.
2) Check settings of the module you use. Some modules (very rare but its possible) use own SMTP settings or something like this. We have not used Helferlein Form before, so would be good to check it too.

Sergey 

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Hi Björn,

just wonder what you have fixed... (I would like to fix it in the original module)

Best wishes
Michael

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