I have an instance of DNN (5.6.2) - I have a contact form setup and a store module on differenct pages, I have tried both anonymous SMTP settings and Basic STMP settings with no luck. Incase you are wondering I am the Host provider as well so I know the email settings are correct. However... I see a lot of these errors below in my event log:







AssemblyVersion: 5.6.2



PortalID: 4



PortalName: Museum



UserID: 1



UserName: user1



ActiveTabID: 443



ActiveTabName: Contact Us



RawURL: /ContactUs.aspx



AbsoluteURL: /Default.aspx



AbsoluteURLReferrer: http://domain.org/ContactUs.aspx



UserAgent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)



DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider



ExceptionGUID: de112e45-5130-47ce-a8c8-fdebe45cf4ac



InnerException: The specified string is not in the form required for an e-mail address.



FileName:



FileLineNumber: 0



FileColumnNumber: 0



Method: System.Net.Mail.MailAddressParser.ParseAddress



StackTrace:



Message: System.FormatException: The specified string is not in the form required for an e-mail address. at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index) at System.Net.Mail.MailAddressParser.ParseAddress(String data) at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding) at DotNetNuke.Services.Mail.Mail.SendMail(String MailFrom, String MailTo, String Cc, String Bcc, String ReplyTo, MailPriority Priority, String Subject, MailFormat BodyFormat, Encoding BodyEncoding, String Body, List`1 Attachments, String SMTPServer, String SMTPAuthentication, String SMTPUsername, String SMTPPassword, Boolean SMTPEnableSSL)



Source:



Server Name: WEBSERV01







Any idea why my emails are not being sent? I have no clue what this error means, but it is duplicated quite a bit - I wonder if it has somehting to do with all of this.







Thanks for any help.

please check email address in user profile of the admin user for your site. SMTP test is empty by design.

---

Cheers from Germany,
Sebastian Leupold

   

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Given the fact that your SMTP Settings test (at the host (account) level) is properly working, those settings are correct.

The error message 'The specified string is not in the form required for an e-mail address.' suggests, as Sebastian pointed out, that one (or both) of your e-mail addresses is not correct / misspelled. Did you manually type them in? I just read a post where someone copy-pasted the e-mail addresses and thus inserting characters that caused the same error message.