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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...DNN 5.6.1 Module Dropdown Causes Error (Cannot deserialize empty string)DNN 5.6.1 Module Dropdown Causes Error (Cannot deserialize empty string)
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7/14/2011 2:35 PM
 
Michael DeBaise


www.TBFWD.com
Joined: 4/4/2006
Posts: 238
Hey all. I am running a site where when you click the icon next to an instance of any module on the page (Edit Content, My Work, Export Content, Import Content, Help, Online Help, View Source, Settings, Delete, Refresh, Move) the icons animation kicks in (spinning circle) but does nothing. The page shows an error, see below. Any thoughts ????

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)
Timestamp: Thu, 14 Jul 2011 18:31:41 UTC

Message: Sys.ArgumentException: Cannot deserialize empty string.
Parameter name: data
Line: 5
Char: 85938
Code: 0
URI: www.mydomain

Message: Sys.ArgumentException: Cannot deserialize empty string.
Parameter name: data
Line: 5
Char: 85938
Code: 0
URI: www.mydomain

Mike DeBaise President/CEO Trial by Fire Web Design, LLC. URL: www.TBFWD.com Email: President@TrialByFireDesigns.com
 
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8/2/2011 9:06 AM
 
Eric Fuchs

Joined: 5/13/2009
Posts: 2
i had the same experience. google pointed me to the blog from michael richardson who described exactly the same the behaviour. the solution is to turn off compression: hostsettings > performance settings > compression

i haven't traced this any deeper and I'm aware that this is not a real fix, but at least things will work again...

the full article can be found here: http://rainabba.blogspot.com/2011/03/...
 
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8/3/2011 8:28 AM
 
Michael DeBaise


www.TBFWD.com
Joined: 4/4/2006
Posts: 238
Eric,
  I thought I would pass along a note, and thank you for the link by the way. Our propblem resolvled itself. The DNN install was on a clients server and I had requested they upgrade the SQL version due to some upgrading DNN issues I found. Anyway, they did the upgrade but never restarted the machine. It sat like this for a least a week and once the machine was restarted the problem went away. I am no way suggesting this was the actual resolution because their server acts wierd all the time but it might be something to look into.


Mike DeBaise President/CEO Trial by Fire Web Design, LLC. URL: www.TBFWD.com Email: President@TrialByFireDesigns.com
 
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9/19/2011 11:51 AM
 
dnnmc


Joined: 9/19/2011
Posts: 1
We had the same problem. We turned on compression and then started receiving the message

Sys.ArgumentException: Cannot deserialize empty string. Parameter name: data

We turned off compression and everything worked again.

Please Fix ASAP
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...DNN 5.6.1 Module Dropdown Causes Error (Cannot deserialize empty string)DNN 5.6.1 Module Dropdown Causes Error (Cannot deserialize empty string)


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