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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...File Manager error File Manager error
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7/15/2011 9:25 AM
 
Renee

Joined: 2/6/2009
Posts: 29
The file manager loads but I can not create new folders, view contents of folders below the root or update permissions. No matter what function I try I get the same error below. I have cleared the cache, turned off compression, tried adding the module to a new page etc and nothing works. I am on 562 but this was present in 561 too.

Error - Error: File Manager is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.FileManager.FileManager.GeneratePermissionsGrid() at DotNetNuke.Modules.Admin.FileManager.FileManager.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---

Event Log -
ModuleId: 2282
ModuleDefId: 21
FriendlyName: File Manager
ModuleControlSource: DesktopModules/Admin/FileManager/FileManager.ascx
AssemblyVersion: 5.6.2
PortalID: 11
PortalName: Department of Youth and Young Adult Ministry
UserID: 1
UserName: host
ActiveTabID: 1044
ActiveTabName: File Manager
RawURL: /Admin/FileManager/tabid/1044/Default.aspx
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://www.dobyouth.org/Admin/FileManager/tabid/1044/Default.aspx
UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0) Gecko/20100101 Firefox/5.0
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: e75157d7-f066-4c12-a29b-85ab6c2f2e34
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Modules.Admin.FileManager.FileManager.GeneratePermissionsGrid
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Modules.Admin.FileManager.FileManager.GeneratePermissionsGrid() at DotNetNuke.Modules.Admin.FileManager.FileManager.Page_Load(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
 
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7/15/2011 4:47 PM
 
Ash Prasad

Ash Prasad's Avatar

Joined: 9/18/2009
Posts: 310
Are all the icons on top of FM disabled also? Are you able to click on Synchronize Files with Recursive turned on? How does the Host->File Manager behave?
Ash Prasad
Director of Engineering
DNN Corp.
 
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7/15/2011 11:58 PM
 
Renee

Joined: 2/6/2009
Posts: 29
Nothing is greyed out or disabled. I can click on any button BUT every one produces the error above. The file manager in the HOST area does the same thing. Every button produces the same error. This site is a child portal. None of the other child portals or the main site have this issue. Tried sync but same error
 
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7/16/2011 12:45 AM
 
Ash Prasad

Ash Prasad's Avatar

Joined: 9/18/2009
Posts: 310
Renee: One other thing you could try is create a test folder manually using Windows Explorer under that portal id's directory WEBSITE\Portals\X\TestFolder and then do a synchronize again.
Ash Prasad
Director of Engineering
DNN Corp.
 
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7/16/2011 2:36 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
please download and install the relevant symbol files (in your case 5.6.2's can be found at http://dotnetnuke.codeplex.com/releases/view/63026 ) - this will allow the line number of the error to be captured and help us diagnose what is going wrong
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