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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Cannot add users with superuser accountCannot add users with superuser account
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9/9/2011 11:09 PM
 
Jason Pirok


Joined: 4/13/2010
Posts: 1
Hi all,
I'm new to DNN, and last night I was trying to promote a regular user to a superuser.  I found a script to do the promotion for me, but after I ran it, the site started responding with a screen stating it was unavailable.  I restarted the web server and that fixed the site availablility, but now when I try to add users as the main superuser, I get the screen below.

 
Picture of Error



I used the script from this blog to do the promotion.
 
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9/10/2011 10:19 PM
 
Mandeep Singh


www.mandeeps.com
Joined: 3/25/2004
Posts: 119
Changing the SuperUser = 1 (true) is a handy trick to promote a user to Super User and I've done that many times in the past. I'm not sure if running the script has any impact on the 503 error you're getting.

Try this:

1) Clear Event Viewer
2) Restart App Pool (Host > Host Settings > Restart Application)
3) Try to duplicate the error
4) Check Event Viewer for any clues
5) Check Server Logs

503 is a server side error usually indicating that server is busy or cannot fully respond. I doubt there is a correlation between this and your sql script.
Mandeep Singh
CEO - Mandeeps.com | Developing DotNetNuke Modules Since 2004
DNN Monitor | DotNetNuke Keep Alive Service
 
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