It was recommended to me here, Sure enough I joined..

The welcoming party was great! Who wouldnt like a new customer.

When I needed the support after my trial ended; things started getting ugly.. I get instructions from one support guy then it turned out that did not work then another guy wants me to pay more to get a simple database restore.

Tools are from stone age and 8 out 10 times I worked with they do not work.

I went with the middle plan. I thought that would give me more room.

But they keep pressuring me to upgrade to get any help.

and now I only used 2 months of their plan and regret it.. oh yeah.. they sing the "No Refund" out long now that my sites are down and no real expert to help.

At least GoDaddy they help or refund your money.

An advise that I wish someone gave to me.. AVOID DNN4LESS.. it will cost you more and may cost you your clients.

This gentleman Talal M has over reacted while being over demanding. Actually it’s not his fault, we spoiled him.

Take a look at his comments.
NOTE: HE WAS GETTING ALL PREMIUM & NON-PREMIUM SERVICS. (FREE OF CHARGE)

Comment posted on: 07 February 2012 06:59 PM
It is always appreciated when customer and technical support meets high expectations. Moving from GoDaddy I must say that you guys exceeded all my expectations.

I can not believe that I am up and running in less than a day. I cannot believe that you did most of the migration work. This level of service is something I have never experienced before.

Comment posted on: 08 February 2012 02:29 PM
fast and to the point!.. thank you

Comment posted on: 26 February 2012 05:44 PM
Cool, it is working!
You guys remind me of my team when I was working with best buy level3 support... good job in keeping pressure on L2 and L3.

Comment posted on: 01 March 2012 10:21 PM
You never fail to amaze me.

I owe you guys best reviews online.

The reviews I read about you guys are all good.. but what I have been experiencing is way better than "good"

You have my vote.

Please make sure your manager knows that. :)

The recent issue was to restore his site from his local PC to the Web Server, (After free migration from GoDaddy. We at DNN4Less consider it as a premium service and charge a small service fee, but he’s addicted of free stuff, he tried different ways to make it possible (FREE), finally he threaten us that he will start posting bad things about DNN4Less in different forums “as you can see above”.

We respect our clients and serve them equally on first come first basis. All our clients happily pay for our premium services, but in his case he wants everything free and if you offer him something free he wants two of them.

I don't know what his intention is and I know he is not going to stop, I thought I should let others know that what exactly happened.

Thank you