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5/15/2012 3:09 PM
 
I have a website with a shopping cart.  When a user chooses to checkout, it goes to a page where it asks for the shipto address.  When I change the country, I notice the page reloads and then fills in the "State or Region" depending on whether or not the country is US or Canada.  if it's neither, it leaves it as an open field.  But the page reload can take a couple of seconds and the user sometimes clicks and starts to continue filling out the form.  I don't think it's the cart, because it does the same thing on the user registration page.  Is there any way to have all those options load with the page and not have to reload?  Also, I notice when the field reloads, it's not going to the next field, but the user has to click on that field to continue entering their info.  Has anyone else had this problem?  If so, what was your solution?
 
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5/15/2012 4:29 PM
 
you will have to raise this with the 3rd party module developer -they may be leveraging the countrylistbox control shipped with DotNetNuke that does IP address->country detection and sets the values but typically this is quite fast as it uses a local file for the translation. Sometimes 3rd party controls use a webservice which may not be the fastest - however that said without seeing the source code of the module theres no way for us to know -better to raise this with the vendor I think

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