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HomeHomeUsing DNN Platf...Using DNN Platf...Upgrading DNN P...Upgrading DNN P...User CanUser Can't Edit All Profile Items - Even Administrators
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6/11/2012 11:36 AM
 
Shelly Johnson


Joined: 6/5/2012
Posts: 5

I've run into a funny problem since the upgrade. Users are no longer able to see the following profile items: Cell/Mobile, Fax, Website, IM or Biography. Even logged in as an administrator, I can't see these items until I go to a user profile under the admin menu. Well, I can't get to any other user profile in 6.2 unless I do that anyway, but that's a whole other issue!

One peculiar behavior I've noticed, if I'm editing a user through the admin menu and I'm on the screen where I can see the above mentioned items, when I am logged in as that other user in a different browser (we're talking about Firefox and Safari) the items that were unavailable suddenly appear. But only when I'm looking at them from the admin menu in my other browser. I don't know a lot about browsers but it seems pretty squirrely to me.

 
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6/13/2012 11:20 AM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
thats clearly not a normal behaviour, but the symptoms you descibe (working on one browser but not another) suggest a problem with the skin rather than DotNetNuke i.e. the output is rendering but something in the skin is causing the content to not display. You can usually confirm this by switching back to a default skin such as DarkKnight -as a less jarring alternative you can log in and go to admin->site settings, basic settings and expand appearance - you can change the edit skin/edit container and these changes will only show when users are editing (i.e. the majority of people simply browsing a site will not see the alternative skin)
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