Products

Evoq Content Overview Content Creation Workflow Asset Management Mobile Responsive Personalization Content Analytics SEO Integrations Security Website PerformanceEvoq Engage Overview Community Management  Dashboard  Analytics  Member Profile Gamification Advocate Marketing Community Engagement  Ideas  Answers  Discussions  Groups  Wikis  Events Mobile ReadyDNN Support PackagesEvoq: CMS FeaturesEvoq OnDemandCompare DNN's CMS Products

Solutions

Content Management SystemMulti-Channel PublishingDigital MarketingOnline Community ManagementIntranet Software SolutionOur CustomersPrime

Resources

Test DrivesSchedule A DemoDocumentation CenterWebinarsWhite PapersProduct ManualsRequest PricingData SheetsCase StudiesEvoq Preferred Products Content Management Ecommerce Forms Identity Management and Authentication Site Management Social Themes

Partners

DNN Partners Partner Directory Become a DNN Partner Partner Program Overview  Hosting  Implementation  ISV  Training  Competencies

Community

Participate Ask a Question Forums Community Showcase DNN MVP  Program Overview  Lifetime MVPs  Honorary MVPs Subscribe to DNN Digest Advisory Groups  Awareness Advisory Group  Developer Advisory Group  Partner Advisory Group  Technology Advisory GroupLearn Documentation Wiki Community Blog Video Library Project History Development RoadmapDownload DNN Store Language Packs Manuals Nightly BuildsSecurity Policies Security Center

Blog

About

News Press Releases News Coverage Press KitCareersContact DNN

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...SMTP Configuration ErrorSMTP Configuration Error
Previous
 
Next
New Post
7/13/2012 4:24 PM
 
fred.george.jackson


Joined: 4/30/2012
Posts: 193

I am having a problem with my SMTP server. Everything was working fine for about a month until this week. We have it configured to basic and have listed an SMTP Server and Port, SMTP username, and SMTP password. However, yesterday the site email stopped working and I am getting the following message when I click "Test SMTP Settings":

There has been an error trying to send the test email. The error is:
There is a problem with the configuration of your SMTP Server. Mail was not sent.

Does anyone have an idea where I should start looking to try and fix this? We have tried the problem out on three different machines - two of which say there is no error. However, none of the emails send properly from any of these sites which seems strange. 

 
New Post
7/14/2012 3:58 AM
 
Antony Slater


www.webpc.net
Joined: 9/21/2004
Posts: 499
If you set up an account in a desktop email client using the same details can you send email?

If no then it indicates an account issue at the mail server.

If yes then try setting up a different smtp server in the host settings, try without authentication for testing. If this works then it indicates that the connection between the web server and original mail server is not working. One reason for this could be the mail server has identified your web server as a source of spam and is actively blocking it. At this stage I would try contacting the admin of the mail server to see what the mail server logs reveal.

HTH
Antony
 
 Page 1 of 1
Previous
 
Next
HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...SMTP Configuration ErrorSMTP Configuration Error


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out