Products

Solutions

Resources

Partners

Community

Blog

About

QA

Ideas Test

New Community Website

Ordinarily, you'd be at the right spot, but we've recently launched a brand new community website... For the community, by the community.

Yay... Take Me to the Community!

Welcome to the DNN Community Forums, your preferred source of online community support for all things related to DNN.
In order to participate you must be a registered DNNizen

HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...An error has occurred, Report Center is currently unavailable. (But only intermittently)An error has occurred, Report Center is currently unavailable. (But only intermittently)
Previous
 
Next
New Post
9/27/2012 5:13 PM
 

This is a frustrating error for someone who doesn't know much about DNN. ;)

I have a page with a custom module on it that allows users to select report options, then it shows an SSRS report.  We recently upgraded from 5.6.7 to 6.2(?), and now occassionally (1-2 times a day) see an error on the page.  The page itself loads fine, but instead of the module, it shows a red rectangle with the error message "An error has occurred.  Error: Report Center is currently unavailable."  But it usually works just fine. 

Any idea of what could be causing this?  My guess is that there's an error loading the module, but I don't know what the error is, so I can't fix it...or even try.

I checked the server's event viewer, and I find no entries near when I get the error.  I checked the report server database, and I don't see any database errors.  I did a folder comparison on the module in the old environment and in the new one, and those directories are identical. I searched the SQL database tables for parts of the error message, "An error has occurred" and "Report Center" and "is unavailable", and I only found one hit in the tab or tabmodule table for "Report Center".  The page works most of the time, so I believe the database connection strings are setup correctly.  The connections do have some pooling items in the connection strings, but I don' t think those affect anything.  And when these errors occur, I don't see a ton of activity on the server (2-3 users is all).

I found the icon that is displayed with the error message, error-icn.png, and I found that in the new DNNFormMessage Error class. So I searched all the files in the site's directories looking for anything that used that class, and I can't find anything. 

Any helpful pointers would be most welcome.

Thanks!

 
New Post
9/28/2012 3:47 AM
 
please go to event viewer in DNN Admin menu and check for details of the error.

Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

Speed up your DNN Websites with TurboDNN
 
Previous
 
Next
HomeHomeGetting StartedGetting StartedNew to DNN Plat...New to DNN Plat...An error has occurred, Report Center is currently unavailable. (But only intermittently)An error has occurred, Report Center is currently unavailable. (But only intermittently)


These Forums are dedicated to discussion of DNN Platform and Evoq Solutions.

For the benefit of the community and to protect the integrity of the ecosystem, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial and non-commercial products or services which are not directly related to DNN.
  2. No vendor trolling / poaching. If someone posts about a vendor issue, allow the vendor or other customers to respond. Any post that looks like trolling / poaching will be removed.
  3. Discussion or promotion of DNN Platform product releases under a different brand name are strictly prohibited.
  4. No Flaming or Trolling.
  5. No Profanity, Racism, or Prejudice.
  6. Site Moderators have the final word on approving / removing a thread or post or comment.
  7. English language posting only, please.
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out
What is Liquid Content?
Find Out