Hello everyone, I hope this is the right place for this post. I'm not new to DNN, but I've never really had to work with the core messaging before. I built a module to use as a help desk, and when someone opens a trouble ticket, it will send them a message to confirm that the ticket was received, as well as a link they can use to check on the status of their ticket. However, the link in the message appears just as plain text. They could always just copy/paste the link into the address bar, but I want to send it as a link that they can just click to be taken to the ticket status immediately.

I tried a couple different things, when I sent the link as an <a> tag, it doesn't send as a link, the HTML itself is displayed. I also tried bbcode just as a shot in the dark, but that didn't work either. So I'm just wondering, is there a way to send links through the core messaging, or am I barking up the wrong tree?