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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Site No Longer WorkingSite No Longer Working
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11/30/2012 12:01 PM
 
Okay, I've been trying all week to get this fixed with no success. Here's the breakdown of events as they unfolded. Was told to create a new scorecard on the development server for our site. The production version is on a completely different server and still works. To do this, I created a new page and then added a module from another page that had a version of the scorecard closest to what I wanted to create. So far so good. I then went into the new scorecard page and modified the SQL query to a new query that would bring up the results I wanted but in the format of the module that I copied from. Unfortuantely, when I did this I didn't change the parameters also listed in the copied module. After that, I got error messages on the module I just added the new query too. The error was something like the following:Cannot find the field with the property of fieldnameI then noticed that I was getting errors on the page whose module I copied from. I then found that I could no longer access the Page Management screen from the Admin page. I thought maybe the original page that I copied from would be listed in the Recycle bin on the Admin page. It wasn't there. I looked everywhere on the site that I could to find a way to access the page module that I had messed but I couldn't find it.The current message we get on almost every page of the site is this: A critical has occurred. 'maxValue" must be greater than zero. Parameter name: maxValue.So my manager and I decided we had no choice but to replace the files on the development server with the files on the production server. After she did that, almost nothing on the test server works now. I can get to the Host page and modify the web.config file though. I cannot get to the Admin page on the server.Can someone please tell me how to go about copying the files from the production website to the test website so that we'll have a working copy of the production site on our development server? Or if you can tell me how to roll back to the previous version of the site that would be even better.I should tell you that I and my manager are completely new to DNN. The developer who built the site has left the company on bad terms so we cannot call him back to fix this problem. I have been a programmer for over 16 years and my manager is pretty experienced in SQL and programming/configuring web applications.Any help will be most appreciated. My job may be on the line here so I could really use some help.
 
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11/30/2012 1:25 PM
 
Sorry but I failed to mention that the site is using DotNetNuke Community Edition, Version 06.02.01 (253).
 
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11/30/2012 2:30 PM
 
I'd start by making a fresh site and DB and copying everything down from production. Edit the web.config to point to the new DB and try to load the site.

If that doesn't work, start with a fresh install and DB of the same version of DNN and rebuild the site using the skins and modules from production. That may take a while depending on the size of the site but keep it in mind as an option.

Mark
 
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11/30/2012 2:44 PM
 
Mark, thank you for responding to my request for help. It is REALLY appreciated.I'm sure your time is valuable to you but I have a further request. Can you list the steps involved in making a fresh site and Db and copying everything from production. I know very little about creating a new site with DNN and very little about how to run IIS on a web server. Specifically, what folders and files do I need to copy from the production server and where specifically do I need to put them in the new site?Thank you in advance for your efforts here!
 
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12/8/2012 8:15 AM
 
You said "I decided we had no choice but to replace the files on the development server with the files on the production server"
Did you also restore the DB from the production backup?

Yehuda Tiram
AtarimTR
AtarimTR
972-2-5700114   |   972-54-4525492   |    http://www.atarimtr.co.il
 
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