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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Template Export ErrorTemplate Export Error
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2/7/2013 6:45 PM
 

I have a DNN 6.02.05 Install and have started getting an error when trying to export a template. I was able to successfully export templates using the current setup, this problem started about 24 hours ago after I attempted an export that seemed to "hang" and never complete. The error happens with both the parent portal and the two child portals I have created.

I have read quite a number of threads and posts templates similar export issues and have already tried the following: exporting the template with and without content, clearing the cache, restarting the application, emptying the recycle bin prior to attempting an export.

Below is the full error message from the Log Viewer. Any help with this is greatly appreciated.

ModuleId: 321
ModuleDefId: 63
FriendlyName:
ModuleControlSource: DesktopModules/Admin/Portals/Template.ascx
AssemblyVersion: 6.2.5
PortalID: 0
PortalName: CMCC
UserID: 1
UserName: admin
ActiveTabID: 17
ActiveTabName: Site Management
RawURL: /Host/SiteManagement/tabid/17/ctl/Template/mid/321/portalid/0/Default.aspx?popUp=true
AbsoluteURL: /Default.aspx
AbsoluteURLReferrer: http://cmcc.transitterminal.com/Host/SiteManagement/tabid/17/ctl/Template/mid/321/portalid/0/Default.aspx?popUp=true
UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.57 Safari/537.17
DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
ExceptionGUID: 41198dac-2911-4415-a67f-db97cf3112dc
InnerException: Object reference not set to an instance of an object.
FileName:
FileLineNumber: 0
FileColumnNumber: 0
Method: DotNetNuke.Entities.Tabs.TabController.SerializeTab
StackTrace:
Message: DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Entities.Tabs.TabController.SerializeTab(XmlDocument tabXml, Hashtable tabs, TabInfo tab, PortalInfo portal, Boolean includeContent) at DotNetNuke.Modules.Admin.Portals.Template.SerializeTabs(XmlWriter writer, PortalInfo portal, Hashtable tabs, TabCollection tabCollection) at DotNetNuke.Modules.Admin.Portals.Template.SerializeTabs(XmlWriter writer, PortalInfo portal) at DotNetNuke.Modules.Admin.Portals.Template.cmdExport_Click(Object sender, EventArgs e) --- End of inner exception stack trace ---
Source:
Server Name: 263326-web1

 

 

 

 

 

 
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2/8/2013 7:47 AM
 
this is very hard to tackle without debugging.. but likely it is some sort of data corruption. Do you have an older backup where this still works? If you do, you can then do a database compare to see what the differences are..

Erik van Ballegoij, Former DNN Corp. Employee and DNN Expert

DNN Blog | Twitter: @erikvb | LinkedIn: Erik van Ballegoij on LinkedIn

 
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2/8/2013 10:35 AM
 
Thanks, Erik. I may have an working backup that I can compare. I'll go that route for troubleshooting.

 
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HomeHomeUsing DNN Platf...Using DNN Platf...Skins, Themes, ...Skins, Themes, ...Template Export ErrorTemplate Export Error


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