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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Upgrade from 5.x to 7.x; unable to login under any accountUpgrade from 5.x to 7.x; unable to login under any account
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2/11/2013 11:33 PM
 
Mr Anderson


Joined: 11/14/2006
Posts: 126

After upgrading from 5.x to 7.x I am now unable to get in to the site and password retrieval isn't working either.

What can I do to correct this? I tried restoring from backups but everything went south from there.

 
 
New Post
2/12/2013 2:54 AM
 
Yehuda Tiram


Joined: 12/3/2004
Posts: 362
Do you have a backup of the web.config?
If you have, please first check the line 

machineKey validationKey="xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx" decryptionKey="yyyyyyyyyyyyyyyyyyyyyyyyyyyyyy" decryption="3DES" validation="SHA1"

in the file web.config in the site and the backup and see if they're identical.

Yehuda Tiram
AtarimTR
AtarimTR
972-2-5700114   |   972-54-4525492   |    http://www.atarimtr.co.il
 
New Post
2/12/2013 9:08 AM
 
Roger Ball

Joined: 4/3/2009
Posts: 44
Try making sure your SMTP settings are correct in the HostSettings table, then attempt to retrieve your password again.
 
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2/12/2013 10:49 AM
 
Mr Anderson


Joined: 11/14/2006
Posts: 126

Hey, not sure what the deal with not getting a password reset, but all the settings were correct. But thankfully all is well now in the world.

Thanks for chiming in.
 
New Post
2/12/2013 10:51 AM
 
Mr Anderson


Joined: 11/14/2006
Posts: 126

Yehuda,

 You were spot on, I happen to be poking around the forums last night and found someone else didn't check their machine keys. And here I was hoping that the upgrade process would have taken care of that for me. Guess I better go back to the docs next time.

 Thanks for the tip!
 
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