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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Not recieving emails from our ticketing system (oldtutle module) after upgrading to dnn 6.2.5Not recieving emails from our ticketing system (oldtutle module) after upgrading to dnn 6.2.5
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3/13/2013 10:16 AM
 

Hi

after an upgrade to dnn 6.2.5 we stopped recieving emails from our ticketing system and i've upgraded the ticketing system to and installed oldtutle ticketing system version: 2.0.6 and i've checked under host settings my smtp is working fine. 

Under the scheduler i'm recieving the following error below, please help.

EmailQueue_Schedule Email queue purge failed: System.FormatException: The specified string is not in the form required for an e-mail address. at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset, String& displayName) at System.Net.Mime.MailBnfHelper.ReadMailAddress(String data, Int32& offset) at System.Net.Mail.MailAddressCollection.ParseValue(String addresses) at System.Net.Mail.MailAddressCollection.Add(String addresses) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, String replyTo, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, List`1 attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, String replyTo, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String[] attachments, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String attachment, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword, Boolean smtpEnableSSL) at DotNetNuke.Services.Mail.Mail.SendMail(String mailFrom, String mailTo, String cc, String bcc, MailPriority priority, String subject, MailFormat bodyFormat, Encoding bodyEncoding, String body, String attachment, String smtpServer, String smtpAuthentication, String smtpUsername, String smtpPassword) at OldTurtle_BizSuite_Core.Business.EmailQueue_Schedule.DoWork()

 
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3/13/2013 10:23 AM
 
Well there is an error mesage in there

"The specified string is not in the form required for an e-mail address."

Beyond that I think you need support from the vendor.

Best wishes,
- Richard
Agile Development Consultant, Practitioner, and Trainer
www.dynamisys.co.uk
 
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HomeHomeOur CommunityOur CommunityGeneral Discuss...General Discuss...Not recieving emails from our ticketing system (oldtutle module) after upgrading to dnn 6.2.5Not recieving emails from our ticketing system (oldtutle module) after upgrading to dnn 6.2.5


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