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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsAuthenticationAuthenticationAD Provider User Timeout - "You do not have access to view..."AD Provider User Timeout - "You do not have access to view..."
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6/4/2013 4:06 PM
 

Hi, I am fairly new to DNN and am now maintaining a site designed with it. I recently made the decision to swap out the old login module (EasyAD) for the DNN login module using the AD provider. I followed the setup steps provided here:
http://dnnauthad.codeplex.com/documen...

I deployed the site and users are able to successfully log in and view the site's contents as normal. If a user is inactive on the site for 20-59 minutes and attempts to click around the site, the user is correctly logged off. (Note: I changed the dnn timeout to 20 minutes in the web config.) However, if the user is inactive on the site for 60+ minutes and attempts to click around, they are directed to an error page that reads: "You do not have access to view this tab within the portal". The site should always just keep the user logged out after the timeout. It seems the user is still logged in to the site, but has no rights to view any of its contents.

I have experienced this on the following setups:
DNN Version 5.04.02, AD Provider version 5.00.02, Windows Server 2003, IIS6
DNN Version 5.04.02, AD Provider version 5.00.02, Windows Server 2008, IIS7

A few notes about changes that I have made after digging through the forums:
-Using Forms authentication
-Identity Impersonate is commented out
-PersistentCookieTimeout is set to 0
-Authentication timeout is set to 20
-Anonymous access was disabled on WindowsSignin.aspx, and Integrated Win Auth was enabled

Thanks!

 
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6/7/2013 11:09 AM
 
I've never seen that reaction before. If a person goes inactive and needs to be re-authenticated it should just got through the authentication process again and log them back in with no intervention on their part. I'll try to do some testing to see if I can recreate it.
 
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6/7/2013 11:37 AM
 

Hi Mike,

    Same issue i am facing on my production website. If user is opening any page for first time sometimes it works and sometimes it doesnt work and users will get following message. Please help me resolving this issue as i am getting on my production after upgrade and started using 7.0.6 with active directory provider

Access Denied

You do not have access to view this page within the website.
My settings are as follow:

Windows server 2008R2, IIS7.5,Dotnetnuke version 7.0.6, AD provider 5.0.5, Imporsonate true. I get this message even if i logged in with super admin. Please help me ASAP.

 

 
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6/7/2013 1:06 PM
 
I just tested on my school portal running 6.2.6 and the 5.0.6 version of the provider and I wasn't able to recreate any authentication issues. That's the only version(s) that I have available to me at the moment. Can you give a bit more information on what you mean by "clicking" around? Do you mean on the same page, switching between pages, etc?
 
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6/7/2013 3:57 PM
 

Hi Mike,

Thanks for your response. After a lot more fiddling I finally was able to fix the issue by commenting out the following line from the web.config:

<add name="Authentication" type="DotNetNuke.Authentication.ActiveDirectory.HttpModules.AuthenticationModule, DotNetNuke.Authentication.ActiveDirectory" />

 
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HomeHomeDNN Open Source...DNN Open Source...Provider and Extension ForumsProvider and Extension ForumsAuthenticationAuthenticationAD Provider User Timeout - "You do not have access to view..."AD Provider User Timeout - "You do not have access to view..."


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