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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Critical: File Manager can't uploadCritical: File Manager can't upload
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7/26/2013 11:31 PM
 

Our file manager on the product site fails to upload any files. When we click the 'upload' button we are getting the following error:

 

Error: Upload File is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at DotNetNuke.Services.FileSystem.FolderManager.GetFolders(Int32 portalID, String permissions, Int32 userID) at DotNetNuke.Modules.Admin.FileManager.WebUpload.LoadFolders() at DotNetNuke.Modules.Admin.FileManager.WebUpload.OnLoad(EventArgs e) --- End of inner exception stack trace ---
We have never had this problem before.

 

On 3rd party applications such as Catalook, next to the file uploader we get the following error:

Error: File not found (Select [Synchronize Files] at the Admin / File Manager page with [Recursive] option turned off and on)

We did try this many times, but with no results.

We deleted all the entries from the dbo.Folders table and then run the recursive sync but still, no luck.

The NTFS permissions are set properly.

Any ideas?

Dnn Version: 6.2.3
 
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7/27/2013 2:26 PM
 
Are you sure the user or the userGroup the user owned have write permissions to the Folder?  There are FileManager Permission Settings in DNN, you can set in Host/File Manager or Admin/FileManager.
 
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7/27/2013 2:36 PM
 

Hello Matthias, 

Well, I'm logged on as Host and Admin but still get the same results. I can browse the files under File Manager but under other modules I can't. Also, I can't upload any files under Admin/File Manager, but under Host/File Manager I can do anything and works fine.

 
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7/27/2013 2:43 PM
 

Have you a custom Skin that using jQuery or JavaScript?  If yes try to use hostet JQuery on older jQuery Version in your host settings. 

Please also check your physical files and inherit correct permissions to all subfolders and files for iUser and WP User!

 
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7/27/2013 3:23 PM
 
I have tried these:

https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js
https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.16/jquery-ui.min.js


https://ajax.googleapis.com/ajax/libs/jquery/1.8.16/jquery.min.js
https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.16/jquery-ui.min.js

https://ajax.googleapis.com/ajax/libs/jquery/1.0.1/jquery.min.js
https://ajax.googleapis.com/ajax/libs/jqueryui/1.0.1/jquery-ui.min.js

https://ajax.googleapis.com/ajax/libs/jquery/1.3.1/jquery.min.js
https://ajax.googleapis.com/ajax/libs/jqueryui/1.3.1/jquery-ui.min.js

but no luck so far.
 
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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Critical: File Manager can't uploadCritical: File Manager can't upload


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