I tried again, this time with the 7.0.4 files overwriting my current working website files. Again, when I try to install, I get a blank page. When I try to browse the site now on the native server, I just get "DotNetNuke Error" with no explanation of the error. On a remote browser I get: Internal server error - There is a problem with the resource you are looking form and it cannot be displayed".

I did unblock the upgrade .zip file before extracting. I am at a loss. Don't know what else I need to try. This is crucial to me because it's a public (government) site and I need to upgrade soon. My current installation is old and starting to create problems..

Any help is desperately needed.

Thanks

Thanks Sebastian.

That's how I've been trying to trigger the upgrade every time ("url/install.aspx?mode=upgrade"). I've been getting a blank page. Then when I browse, the site comes up but has errors and I'm unable to log in.

I am doing this completely on a test server (IIS7), separate from my production site, and pointing to a test database. Everything is backed up

Here are my basic steps:

- Copy website files from current production to new test server.

-Update web.config file:
- Ensure it's pointing to correct test database
- Autoupgrade value = 'false'
- update SystemDesign -
- update

- Update App_code\Savitabs\ScriptGenerator.vb file with saved version (from error in previous upgrade)

- Update Bin\telerik.web.ui.dll file with saved version (from error in previous upgrade)

- In IIS, ensure website is pointing to correct folder and started.

- Open website in Visual Studio and change framework to 4.0 (usually doesn't need this)

- Ensure Application Pool is 4.0

- Disable app by app.offline.htm on top level (not sure this is really necessary since site is not public)

- Overwrite website with upgrade files (unblocked when extracted from .zip file)

- Set permissions ("Network Service" - full control) to match AppPool name ("NetworkService")

- Check again to be sure web.config points to test database, etc.

- Load to install upgrade "url/install.aspx?mode=upgrade"

- update some other files (.css etc ) which are needed on my site.

I did get this to work once with 7.0.4, and have that version saved. However, I wanted to upgrade to 7.1.1, and test again using the latest website files, before going live. But now I can't get the installation to complete with either version. Last times I tried, I just got a blank page, and then when browsing, I'm unable to log in. I've tried doing an 'iisreset' in between as well.

I will continue to try to install the upgrade. Let me know if you see anything I'm missing / doing wrong.

One thing I'm wondering, does it matter WHEN the website is started in IIS? Does is need to be stopped until the install or...?

Any help/advice is appreciated!

Tom

Thanks Sebastian.

That's how I've been trying to trigger the upgrade every time ("url/install.aspx?mode=upgrade"). I've been getting a blank page. Then when I browse, the site comes up but has errors and I'm unable to log in.

I am doing this completely on a test server (IIS7), separate from my production site, and pointing to a test database. Everything is backed up

Here are my basic steps:

- Copy website files from current production to new test server.

-Update web.config file:
- Ensure it's pointing to correct test database
- Autoupgrade value = 'false'
- update SystemDesign -
- update

- Update App_code\Savitabs\ScriptGenerator.vb file with saved version (from error in previous upgrade)

- Update Bin\telerik.web.ui.dll file with saved version (from error in previous upgrade)

- In IIS, ensure website is pointing to correct folder and started.

- Open website in Visual Studio and change framework to 4.0 (usually doesn't need this)

- Ensure Application Pool is 4.0

- Disable app by app.offline.htm on top level (not sure this is really necessary since site is not public)

- Overwrite website with upgrade files (unblocked when extracted from .zip file)

- Set permissions ("Network Service" - full control) to match AppPool name ("NetworkService")

- Check again to be sure web.config points to test database, etc.

- Load to install upgrade "url/install.aspx?mode=upgrade"

- update some other files (.css etc ) which are needed on my site.

I did get this to work once with 7.0.4, and have that version saved. However, I wanted to upgrade to 7.1.1, and test again using the latest website files, before going live. But now I can't get the installation to complete with either version. Last times I tried, I just got a blank page, and then when browsing, I'm unable to log in. I've tried doing an 'iisreset' in between as well.

I will continue to try to install the upgrade. Let me know if you see anything I'm missing / doing wrong.

One thing I'm wondering, does it matter WHEN the website is started in IIS? Does is need to be stopped until the install or...?

Any help/advice is appreciated!

Tom