Jim,
you either need access to the file system (via FTP, RDP or WAP) or to the database, to regain superuser access - otherwise any user could get himself superuser permissions.
You will need to get to know the hosting provider (a whois query on the IP address might help) and contact them.

---

Cheers from Germany,
Sebastian Leupold

   

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Hi Richard,

I don't have ftp to the site in question I was just uploading to the web site. I have tried using ftp on a site I can ftp to and whilst I can't place the document directly on the site, with a bit of fiddling about I got it done and it worked. Now what need to do is give myself an ftp login to the site in question. Can you help? I do have the admin login and password.

Thanks,

Jim.

Hi Richard,

I'll take that on board, I'm sorry if I wasted your time.

Thanks,

Jim.