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HomeHomeUsing DNN Platf...Using DNN Platf...Administration ...Administration ...Online Users - Always shows 'No Records Found'Online Users - Always shows 'No Records Found'
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12/18/2013 10:36 AM
 
Kevin King


Joined: 8/8/2013
Posts: 2

Greetings,

I am completely stumped with an issue I'm having around showing users that are online. 

  • Under Host Settings, I've ensured that showing online users is enabled
  • I've installed the 'UsersOnline' module, and it also never shows online users

Does anyone have any suggestions for what I might try next?

Thanks!

Kevin
 
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12/18/2013 6:18 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
are you seeing any exceptions under admin->event viewer. Taking a look at usersonline, I see someone reporting a problem in DNN 6.1 - https://dnnusersonline.codeplex.com/w... . As there hasn't been an update in 4 years I suspect it's simply a broken module. I don't believe there are any plans to update it, but it is a free open-source module so someone could take the code and create a fork (or if they ask for developer access I'm sure I could ask a coordinator on the project to add them)
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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12/18/2013 6:49 PM
 
Kevin King


Joined: 8/8/2013
Posts: 2

Well, I believe I've heard of people using it, but maybe not...

I've also used other modules that offer such functionality, but they don't work either, leading me to believe there's a core DNN piece that's breaking.

Thanks for the reply!
 
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12/18/2013 7:27 PM
 
cathal connolly


cathal connolly's Avatar

www.cathal.co.uk
Joined: 4/9/2003
Posts: 9676
actually typically what occurs is that usersonline modules do direct database access to quickly read userdata (i.e. they do not use the correct API's as they're either too slow/don't supply the information they want etc.). When we change the database we automatically make any necessary API changes, but it can mean 3rd parties who are not behaving correctly (on occasion for valid reasons) will break - I recall this happening for usersonline when we moved from 2.12 to 3.0.0. Typically the project will fix this but as this hasn't had a release in 4 years I'm guessing it wont have one in the near future.
Buy the new Professional DNN7: Open Source .NET CMS Platform book Amazon US
 
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12/19/2013 2:56 AM
 
Sebastian Leupold


Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

Sebastian Leupold's Avatar

www.dnnwerk.de
Joined: 3/8/2004
Posts: 46212
Which DNN Version are you running? I have one client running DNN 7.1.2 and users online is working as expected.
Cheers from Germany,
Sebastian Leupold

dnnWerk - The DotNetNuke Experts   German Spoken DotNetNuke User Group

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